Pluralsight

Raised as a usability problem by 6 people on Hacker News over 5 years (2016–2020), in 3 threads.

People raised many different problems with Pluralsight, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 6 complaints

Courses with embedded labs aren't highlighted, so users can't easily find them2020-11-18
Auto-renewal can only be disabled by contacting customer service, hidden from the normal interface2019-07-19
Auto-renewal charges go through with no notice, so users can't tell money is being taken2019-07-18
Free trial silently converts to a $300 annual charge with no warning2019-07-18
Users get charged for annual renewals they forgot to cancel, with no reminder2019-07-18
Existing members get only sign up or cancel options, must re-search after logging in2016-01-02