Products · Broad category
Public transport
Raised as a usability problem by 6 people on Hacker News over 12 years (2015–2026), in 6 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Public transport, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 6 complaints
- Cryptic pass names and broken ticket machines make buying passes abroad hard2026-05-05
- Wheelchair users can barely get around; lifts, ramps and doors are broken or unusable2024-10-29
- Physical gates create peak-hour congestion because passengers must pass through narrow barriers2024-05-08
- Takes about 15 clicks to buy a ticket versus 3 in the app2024-05-07
- Couldn't find the right bus lane; lanes were labeled with unsorted letters, so buses were missed2023-03-05
- Public transport websites are terrible for UX on mobile, making bus information hard to access2015-08-17