Products · Pattern or everyday thing
Recurring payments
Raised as a usability problem by 8 people on Hacker News over 14 years (2013–2026), in 8 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Donation subscription can't be cancelled, with no clear way to do itUnreviewed
20132026- Cancelling the recurring donation subscription doesn't work or has no clear way to do it2026-09-07
- Donations can be set up on the website but cancelling requires phone calls that go unanswered2019-04-22
- Can't see or cancel subscriptions online, or see how much is being spent2018-07-06
Cancelling the card doesn't stop recurring payments, requiring vendor disputesUnreviewed
20132026- Recurring card transactions are a bad user experience2022-06-28
- Stopping recurring charges means cancelling the entire credit card account2018-07-20
- Credit cards can't cancel one recurring payment without replacing the card number2017-07-02
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 8 complaints
- Cancelling the recurring donation subscription doesn't work or has no clear way to do it2026-09-07
- Recurring card transactions are a bad user experience2022-06-28
- Donations can be set up on the website but cancelling requires phone calls that go unanswered2019-04-22
- Stopping recurring charges means cancelling the entire credit card account2018-07-20
- Can't see or cancel subscriptions online, or see how much is being spent2018-07-06
- Credit cards can't cancel one recurring payment without replacing the card number2017-07-02
- Cancelling the card doesn't stop recurring payments; must contact each vendor and dispute2014-10-09
- Users forget to cancel and canceling subscriptions is often difficult2013-10-23