Redmine

Raised as a usability problem by 13 people on Hacker News over 11 years (2013–2023), in 8 threads.

People raised many different problems with Redmine, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 13 complaints

Confusing labyrinth of bugs and awkward UI kludges for non-developers2023-07-23
Navigating, updating and adding tickets through the web UI is tedious2023-07-23
Too many clicks to edit issues, each one loading a new page2023-07-22
Update workflow and page layout don't make sense to the commenter2023-07-22
Upgrading Redmine is a nightmare, and OS upgrades cause long painful nights2023-07-22
Interface is slow and requires many clicks to log time2023-07-22
Search functionality is very hard to use in issue tracker2022-02-23
Requires setting up a server somewhere before it can be used2019-05-25
Upgrades break required plugins, making the tool painful to keep working2018-07-09
Search doesn't work, and the tool feels slow to use daily2018-01-02
The user interface is terrible and hard to work with2016-02-01
Interface feels frustrating to use and unpolished2015-10-02
Public Redmine servers' interface looks unfit for purpose, putting off clients2013-07-09