Products · Pattern or everyday thing
Restaurant ordering systems
Raised as a usability problem by 8 people on Hacker News over 16 years (2011–2026), in 6 threads.
People raised many different problems with Restaurant ordering systems, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 8 complaints
- Payment processor fails to work when connected through a VPN, blocking purchases2026-10-02
- Forced registration for collection order asking for unnecessary personal details, and no mobile wallet payment2022-01-30
- Ordering directly from restaurants is painful: phone calls, noise, accents, conveying modifications2020-05-15
- Kiosk touch input is laggy and inconsistent, making multi-item orders slower than speaking at the counter2018-06-25
- Beautiful interface is totally unusable for the staff actually operating it2018-05-10
- Navigating repeatedly through actions is slow and makes the experience bad2011-05-02
- Too many scrolls, menu clicks and login steps slow down taking orders2011-05-02
- Stock UIKit widgets make the app look generic and fail to beat existing POS grids2011-05-02