Products · Broad category
Restaurant ordering
Raised as a usability problem by 10 people on Hacker News over 15 years (2010–2024), in 10 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Restaurant ordering, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 10 complaints
- Buttons get cut off and disappear below the keyboard, so they can't be tapped2024-10-27
- Ordering and payment screens push people into choices through dark patterns2024-09-23
- PDF menus require panning left and right on small phone screens2024-02-18
- Pickup ordering sites are slow and complicated, demanding passwords and signups2023-05-25
- Tip was reset at pickup, forcing a second payment and tip prompt2023-03-26
- Couldn't download the ordering app without a Swedish Play Store account2022-12-06
- QR code payment needs mobile signal and took almost five minutes2022-10-18
- Restaurants lack online ordering, forcing customers to hunt for phone numbers and call2020-06-03
- PDF or JPEG menus are hard to read on websites2020-05-16
- Searchable menu feature is not obvious from the URL or main page2010-09-15