Products · Broad category
Ride-sharing apps
Raised as a usability problem by 6 people on Hacker News over 9 years (2016–2024), in 6 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Ride-sharing apps, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 6 complaints
- Apps repeatedly prompt for feedback, wasting the user's time and attention2024-06-13
- No fine-grained way to mute spam without losing transactional alerts2023-08-22
- Blind riders can't tell where the driver is parked or locate them when they wait far away2021-01-19
- Generic error messages like "Oops!" and "Something went wrong" give no context to diagnose problems2019-11-15
- Drivers must decide on ride requests within 30 seconds while driving, which is distracting2016-11-16
- Tipping makes riders stop and decide, which the commenter calls bad UX2016-08-30