Rocket.Chat

Raised as a usability problem by 6 people on Hacker News over 10 years (2014–2023), in 7 threads.

People raised many different problems with Rocket.Chat, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 7 complaints

Upgrade silently moved existing installs to a new tier, confusing admins who must uncheck boxes2023-12-16
Can't find an exact match even within the currently opened thread2023-04-26
Search never returns anything, so users can't find past messages2023-03-23
Can't tell which threads have new messages, must check all of them2022-04-23
Missing push notifications on mobile when a desktop client is connected2019-12-29
Mobile app forgets logged-in server; desktop keeps channels marked unread unless manually cleared2017-04-11
Nested JSON braces and brackets are hard to read and parse by eye2014-12-01