RustDesk

Raised as a usability problem by 10 people on Hacker News over 4 years (2022–2025), in 6 threads.

People raised many different problems with RustDesk, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 11 complaints

Too complicated to set up; did not work out of the box2025-09-17
Remote desktop under Wayland is choppy, slow and unusable for remote support2025-08-13
No feedback on whether the custom ID server is actually being used2025-03-21
Multiple remote users' cursors fight over application focus, causing frustrating interference2024-01-31
Takes a full minute to display the remote desktop on a local network2023-02-09
Extremely laggy and nearly impossible to connect2023-02-09
Installer refuses older macOS versions, and website doesn't say which versions are supported2022-05-21
Destructive one-click fix changes system config, breaking other apps and leaving users confused2022-05-21
Front page text is light grey on white and hard to read2022-05-21
Non-technical users struggle to find the website, download button, and downloaded file2022-05-21
Can't connect directly by IP; self-hosting server setup is blocked and default server is slow2022-05-21