Products · Product
SAML
Raised as a usability problem by 13 people on Hacker News over 12 years (2014–2025), in 12 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
SAML is poorly documented, making common auth flows hard to work outUnreviewed
20142026- Integrating SAML requires guessing; the vendor's own SSO team couldn't figure out the setting2024-07-30
- Identity providers make SAML setup hard for customers, so SPs must write long manuals2024-07-30
- SAML messages are overcomplicated and hard for developers to implement2020-04-14
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 13 complaints
- SSO setup drags on for months with a customer's IT team, and the configuration keeps failing or expiring2025-01-17
- Setting up SSO with each new identity provider needs lots of trial and error2024-08-21
- Integrating SAML requires guessing; the vendor's own SSO team couldn't figure out the setting2024-07-30
- Identity providers make SAML setup hard for customers, so SPs must write long manuals2024-07-30
- SAML has many ways for implementers to shoot themselves in the foot2021-10-21
- Loose conventions make parameter names differ or clash, hard to work with2021-08-06
- Logging out bounces through many apps, leaving users stuck on error pages and partly logged in2021-03-17
- SAML messages are overcomplicated and hard for developers to implement2020-04-14
- Signing and validation are easy to get wrong, with many subtle gotchas2019-07-29
- Developer couldn't find clear documentation of SAML assertion structure2018-06-13
- Debugging SAML errors is cumbersome, requiring manual pasting of XML and certificates into tools2016-12-08
- SAML is poorly documented, making common auth flows almost impossible to figure out2015-10-23
- Documentation is buzzword-heavy, tedious, and poorly explained, making implementation frustrating2014-12-08