Products · Product
Samsung
Raised as a usability problem by 484 people on Hacker News over 17 years (2010–2026), in 405 threads.
No issue was raised by at least 3 people in 3 threads this year.
- 1UI lag makes phone slow to interact withUnreviewed
- 2
- 3Apps don't adapt to desktop modeUnreviewed
- 4
- 5Phone too big to use one-handedUnreviewed
- 6Update nag can't be dismissedUnreviewed
- 7
- 8
- 9Tablet interaction is laggy and sluggishUnreviewed
- 10
- 1UI lag makes phone slow to interact withUnreviewed
- 2
- 3
- 4Apps don't adapt to desktop modeUnreviewed
- 5
- 6Phone too big to use one-handedUnreviewed
- 7
- 8Update nag can't be dismissedUnreviewed
- 9Tablet interaction is laggy and sluggishUnreviewed
- 10
- 11
- 12
- 13
- 14
- 15Touchscreen hard to use beyond scrollingUnreviewed
- 16
- 17
- 18
- 19Can't turn off Samsung notificationsUnreviewed
- 20
- 21
- 22
- 23Screen hard to read in direct sunlightUnreviewed
- 24
- 25
Every issue, all time, most people first
UI lag makes phone slow to interact withUnreviewed
20102026- Keyboard pops up but is slow to respond to input2025-08-20
- Even basic UI interactions are very laggy after an Android update2025-06-30
- Keyboard takes a noticeable delay to appear, making the phone seem to hang2025-05-15
Many preinstalled apps can't be removed, cluttering phoneUnreviewed
20102026- Bloatware and dark patterns added with each update make the phone harder to use2026-07-02
- Has to disable lots of preloaded bloatware just to make the phone usable2026-01-25
- Must spend time on each new device using ADB to remove preinstalled Samsung apps2025-09-11
Phones progressively get slower over timeUnreviewed
20102026- Devices are laggy and slow, getting slower after updates2025-12-02
- Samsung phones progressively get slower over time2022-07-16
- Became laggy and glitchy within 12 months, unusable by 18 months2022-03-09
Apps don't adapt to desktop modeUnreviewed
20102026- Desktop-mode experience described as atrocious, vaguely2026-03-13
- Android apps have terrible UI on large screens and awkward or missing keyboard navigation2025-11-25
- Android apps feel unnatural in windows, with poor window management and slow, stilted interaction2024-12-09
Phone too big to use one-handedUnreviewed
20102026- Typing longer replies on the phone's touch keyboard is so awkward he bought an external keyboard2023-09-25
- One-handed screenshots are hard to take since buttons moved to same side2023-02-06
- Hard to reach the whole screen one-handed, even with a grip2022-03-08
Bixby can't be uninstalled and keeps showing update prompts when disabledUnreviewed
20102026- Setup pushes Bixby and preloaded apps, forcing lengthy manual uninstalling2025-11-17
- Can't get rid of preinstalled assistant app that required Samsung registration2025-06-21
- Bixby cannot be uninstalled and keeps popping up update prompts after being disabled2021-04-05
Update nag can't be dismissedUnreviewed
20102026- Update nag is permanent and cannot be dismissed2025-03-10
- Update restarts happen with no warning and can't be stopped or disabled2023-12-04
- Forced updates nag repeatedly and reboot the phone mid-use, with only a short delay option2023-09-20
Tablet interaction is laggy and sluggishUnreviewed
20102026- Tablet is very slow to respond even after removing bloatware2026-10-26
- Kids' low-end tablet is very slow and laggy to interact with2026-03-07
- Streaming apps lag so badly that the commenter couldn't keep using them2025-09-17
Accidental touches and presses make phone hard to hold and useUnreviewed
20102026- Sensitive edges send accidental touches when grabbing the phone2021-10-20
- Accidentally clicks things while holding the phone because of the edge screen2018-10-20
- Accidental touches and presses make the phone hard to hold and use2016-01-24
Duplicate Samsung and Google apps are confusingUnreviewed
20102026- Samsung's duplicate apps alongside Google's create a confusing mess2024-03-12
- Confusing overlap between Samsung apps and Google apps; hard to tell which to use2022-10-18
- Has one Google app and one Samsung app doing the same thing, confusing which to use2022-04-05
Constant prompts to create a Samsung accountUnreviewed
20102026- Creating a child account on a Samsung device fails repeatedly over multiple days2026-02-14
- Sign-in prompts repeated with dark patterns pushing account sharing with Google and Samsung2025-10-28
- Phone cluttered with Samsung apps and constant prompts to create a Samsung account2025-08-21
Switching inputs is slow and often opens streaming guideUnreviewed
20102026- Switching inputs takes forever and often opens a streaming guide instead of the chosen input2026-07-22
- Input lag and unreliable window switching send users to the wrong window when fast2024-06-13
- Switching video inputs takes 15 seconds to a minute and becomes unresponsive2023-07-12
Touchscreen hard to use beyond scrollingUnreviewed
20102026- Touchscreen LCD is hard to see for aging eyes and lacks analog controls2024-07-15
- Touch screen is hard to use while running2023-06-29
- Touchscreen is hard to use for anything beyond scrolling2020-01-24
GPS is slow and sometimes doesn't work at allUnreviewed
20102026- GPS takes forever to lock on location and the map stops updating mid-navigation2016-02-21
- GPS never worked and phone stuttered and apps crashed2012-05-28
- GPS is slow and sometimes doesn't work at all2012-05-28
Reaching the app through camera interface is slow and clunkyUnreviewed
20102026- Getting to the app through the camera interface is slow and clunky2024-07-15
- Camera software support makes picture quality terrible2019-11-09
- Camera interface is poor, so the person prefers a point-and-shoot2018-03-05
Can't turn off Samsung notificationsUnreviewed
20102026- Notification granularity options hidden in advanced settings on Samsung phones2025-07-26
- Can't stop Samsung's preinstalled apps from sending unwanted notifications2022-05-26
- Locked out of disabling Samsung notifications, cannot turn them off2020-09-18
Fingerprint unlock often fails to detect and times out too quicklyUnreviewed
20102026- Fingerprint unlock often fails to detect and fails too quickly2024-01-18
- Fingerprint scanner is unreliable and frustrating to use daily2021-04-05
- Fingerprint unlock often fails even with correct finger, forcing password entry2019-10-17
Settings changed accidentally and hard to change backUnreviewed
20102026- Easy to change a setting accidentally but hard to change it back2025-05-07
- Overwhelmed by many unfamiliar settings and options it doesn't need2022-04-24
- Customized settings get reset and are buried deep in the menu, so user must hunt to restore them2020-11-09
Screen hard to read in direct sunlightUnreviewed
20102026- Screen is almost unusable in direct sunlight2026-08-12
- Screen is almost unusable in direct sunlight due to low brightness2017-04-10
- Screen is hard to read and use outdoors in sunlight2012-05-28
Pen input lags over 100ms, forcing users to adaptUnreviewed
20102026- Pen input lags over 100ms, so the user has to get used to it2018-05-22
- Pen is too small to handle and lags, misses strokes2015-05-24
- Noticeable lag when writing with the stylus, and no friction feedback2014-09-03
Monitor ignores software input-switch commandsUnreviewed
20102026- Monitor is slow to respond, so input switching takes seconds and is unpredictable2026-05-18
- Switching inputs and adjusting brightness through the monitor's menus is excruciating2021-12-19
- Monitor ignores software input-switch commands, so switching between inputs is hard2021-01-18
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Home screen cluttered with recommendations, popups and banner ads pushing subscriptions2026-11-02
- Frustrating initial setup experience for the TV2026-11-02
- Tablet is very slow to respond even after removing bloatware2026-10-26
- Excessive fake popup ads make the page outright unusable2026-10-25
- Channel switching delay makes the free IPTV channels unusable2026-10-23
- Buds take extra time to connect and must be re-paired to switch devices2026-10-19
- Had to opt out of data collection 4 or 5 times through confusing buttons2026-09-11
- Screen animations like fade-ins and blurs feel tiring and slow down getting to content2026-09-10
- Screen is almost unusable in direct sunlight2026-08-12
- Page hijacks the back button so it doesn't go back2026-07-30
- Switching inputs takes forever and often opens a streaming guide instead of the chosen input2026-07-22
- Data download sends user to browser with a 'not logged in' error and demands photo access2026-07-13
- Bloatware and dark patterns added with each update make the phone harder to use2026-07-02
- Lacks swiping, pull-to-refresh and pinch zoom; calendar dropdowns are awkward to use2026-06-29
- Repeatedly prompts to accept terms after declining during updates2026-06-09
- Took a video tutorial to find the setting that disables lock screen ads2026-05-26
- After any disconnect it spends 10-15 seconds scanning inputs with no cables attached2026-05-19
- Monitor is slow to respond, so input switching takes seconds and is unpredictable2026-05-18
- Automatic brightness gives the user no control and cannot be adjusted to their preference2026-05-03
- Notification categories hidden behind a feature gate after an OS update, making them harder to reach2026-04-06
- Software won't install or run at all on Windows 11, with no clear fix2026-04-03
- Desktop-mode experience described as atrocious, vaguely2026-03-13
- Kids' low-end tablet is very slow and laggy to interact with2026-03-07
- Gesture UI is inconsistent, making it hard to navigate2026-03-02
- Home button seems unresponsive and accidentally launches unwanted assistants2026-03-02
- Samsung's software has terrible design and pushes product placement into apps2026-03-01
- Stock Samsung setup is cluttered with unwanted apps, notifications and dark patterns, so setup couldn't be finished2026-02-17
- Creating a child account on a Samsung device fails repeatedly over multiple days2026-02-14
- Accidentally presses a dedicated button that launches Bixby, which can't be remapped2026-01-29
- Has to disable lots of preloaded bloatware just to make the phone usable2026-01-25
- Search is slow and takes many gestures to reach2026-01-20
- Charging speed shown as vague labels like Slow or Super fast instead of watts2025-12-26
- Searching for 'wife' asks who wife is instead of finding screenshots with that word2025-12-19
- Outer screen is wider and harder to use compared to Fold 62025-12-03
- Setup forces accounts, prompts for ad consent, and takes hours of incremental updates2025-12-02
- Devices are laggy and slow, getting slower after updates2025-12-02
- Split swipe-down gesture was confusing, unclear whether it opens notifications or settings2025-12-02
- Android apps have terrible UI on large screens and awkward or missing keyboard navigation2025-11-25
- Virtual proximity sensing causes accidental butt dialing2025-11-21
- Setup pushes Bixby and preloaded apps, forcing lengthy manual uninstalling2025-11-17
- Must pause at the threshold to show items to the camera, or it fails to register them2025-11-09
- Modal keeps reappearing every ten minutes until user activates AI voice features2025-11-09
- Restart prompt is easy to tap by mistake and accepting it forces a restart later2025-11-09
- Dryer's menu UI is terrible and its constant chimes are annoying2025-10-28
- Design flaw makes condensation drip, freeze, and clog the ice maker2025-10-28
- Sign-in prompts repeated with dark patterns pushing account sharing with Google and Samsung2025-10-28
- Can't select just an order number in a text message, must copy the whole message2025-09-25
- Notification bubble is laggy, gets in the way, and is hard to dismiss without opening the app2025-09-21
- Disabling the wifi network via buttons doesn't stick; it keeps returning2025-09-18
- Streaming apps lag so badly that the commenter couldn't keep using them2025-09-17