Products · Pattern or everyday thing
Signup flows
Raised as a usability problem by 24 people on Hacker News over 17 years (2008–2024), in 18 threads.
People raised many different problems with Signup flows, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 24 complaints
- Signup form never says which Unicode encoding to use2024-11-25
- Paid but was not given access, and the signup flow is confusing2024-11-01
- Clicking off the modal leaves a blank white page with no way forward2024-10-23
- Sites accept four-letter domain extensions at signup, then fail later at every step including opt-out2023-01-10
- Non-native users must pause to tell whether "Sign up" means registering or logging in2022-10-01
- Valid email addresses rejected as invalid because of outdated TLD whitelists2022-04-20
- Pushes users to sign up before they've seen any value, feeling adversarial2020-09-26
- Buttons like Start Drawing lead to surprise multi-step signups asking for lots of information2020-09-26
- Forced to sign up before seeing what the product offers2020-05-01
- Content is hidden behind a forced account signup before users can see anything2020-02-16
- Blocks pasting a password, forcing manual typing of password manager passwords2019-02-15
- Password reset just redirects to homepage, leaving the user unable to log in2019-02-08
- Graphical images and icons replacing text links confused new users and raised support requests2013-06-21
- Can't tell how to exit tutorial mode2012-04-04
- No visible button after email entry; first project forces three tasks before finishing2012-01-23
- Multi-line descriptions and typing boxes over the same lines felt disorienting2012-01-23
- Forced to enter team member details before seeing the service, causing abandonment2012-01-23
- No clear next step on first page; invalid input gives no visible error feedback2012-01-23
- No feedback when an invalid email address is entered2012-01-23
- Asks for the same information twice and gives unclear error messages2012-01-23
- Too much cramped information; hard to learn what the product does2011-03-11
- Five fields and pre-ticked checkboxes before the user has decided to sign up2010-11-18
- Users mistype emails or forget which address they used, creating duplicate accounts unknowingly2008-07-04
- Sign-up form appears unexpectedly after user thinks they are about to act2008-03-25