Products · Pattern or everyday thing
Social login
Raised as a usability problem by 7 people on Hacker News over 13 years (2008–2020), in 6 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
People can't tell which sign-in method made their account, creating duplicatesUnreviewed
20082026- Users can't tell which sign-in method created their account, so they make duplicate accounts2020-05-13
- Users forget which provider they used, create duplicate accounts and think data is lost2018-03-24
- Users can't remember which sign-on service they used the first time2008-01-31
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Users can't tell which sign-in method created their account, so they make duplicate accounts2020-05-13
- Users who signed in with social accounts get confused when offered an email login field2019-02-21
- Users forget which provider they used, create duplicate accounts and think data is lost2018-03-24
- Users can't tell what data a site will request until after starting social login2013-03-21
- Users get a confirmation email from a different name than the site they signed up for2013-03-20
- Users can't sign in after deleting the linked social account, and revoking app access is hard to find2010-09-01
- Users can't remember which sign-on service they used the first time2008-01-31