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Software

Raised as a usability problem by 639 people on Hacker News over 20 years (2007–2026), in 653 threads.

This is a broad category rather than one product, so its issues aren't ranked on the home page.

Ranked by people · period

No issue was raised by at least 3 people in 3 threads this year.

  1. 1
    Constant UI changes force relearning or staying on outdated versionsUnreviewed

    10 people in the last 5 years · 10 threads

  2. 2
    Apps take up to a minute to load contentUnreviewed

    6 people in the last 5 years · 6 threads

  3. 3
    Useful settings get removed or hidden, so people can't find themUnreviewed

    5 people in the last 5 years · 4 threads

  4. 4
    Lag makes keystrokes trigger unintended actions and corrupt workUnreviewed

    5 people in the last 5 years · 5 threads

  5. 5
    Documentation sprawls, making answers hard to navigate and searchUnreviewed

    4 people in the last 5 years · 4 threads

  6. 6
    Unwanted guided tours and UI changes interrupt work dailyUnreviewed

    4 people in the last 5 years · 4 threads

  7. 7
    Dark patterns in consumer interfaces deceive peopleUnreviewed

    3 people in the last 5 years · 3 threads

  8. 8
    Added features make core tasks clunkier and harderUnreviewed

    3 people in the last 5 years · 3 threads

  1. 1
    Constant UI changes force relearning or staying on outdated versionsUnreviewed

    20 people since the beginning · 20 threads

  2. 2
    Documentation sprawls, making answers hard to navigate and searchUnreviewed

    11 people since the beginning · 11 threads

  3. 3
    Apps take up to a minute to load contentUnreviewed

    8 people since the beginning · 8 threads

  4. 4
    Useful settings get removed or hidden, so people can't find themUnreviewed

    7 people since the beginning · 6 threads

  5. 5
    Fake download buttons in ads make getting the correct installer hardUnreviewed

    7 people since the beginning · 7 threads

  6. 6
    Lag makes keystrokes trigger unintended actions and corrupt workUnreviewed

    6 people since the beginning · 6 threads

  7. 7
    Unwanted guided tours and UI changes interrupt work dailyUnreviewed

    4 people since the beginning · 4 threads

  8. 8
    Inconsistent workflows across free apps force people to learn each oneUnreviewed

    4 people since the beginning · 4 threads

  9. 9
    Time tracking requires entering the same hours into two toolsUnreviewed

    4 people since the beginning · 4 threads

  10. 10
    Translated UI text is out of place, forcing people to reconstruct meaningUnreviewed

    3 people since the beginning · 3 threads

  11. 11
    Dark patterns in consumer interfaces deceive peopleUnreviewed

    3 people since the beginning · 3 threads

  12. 12
    Added features make core tasks clunkier and harderUnreviewed

    3 people since the beginning · 3 threads

  13. 13
    Back button returns to sign-in page; pages need specific workaroundsUnreviewed

    3 people since the beginning · 3 threads

  14. 14
  15. 15
    Icons are unrecognisable, so people can't tell what they doUnreviewed

    3 people since the beginning · 3 threads

  16. 16
    Time goes to fiddling with settings, setup and library installsUnreviewed

    3 people since the beginning · 3 threads

  17. 17
    Frameworks make easy tasks hard and hard tasks impossibleUnreviewed

    3 people since the beginning · 3 threads

  18. 18
    Hidden scrollbars and slow animations make navigating hardUnreviewed

    3 people since the beginning · 3 threads

  19. 19
    Interface is not accessible on small mobile screensUnreviewed

    3 people since the beginning · 3 threads

  20. 20
    No 'ask me later' option, so prompts must be dismissed unreadUnreviewed

    3 people since the beginning · 3 threads

  21. 21
    Poor or undocumented libraries make it hard to understand behaviourUnreviewed

    3 people since the beginning · 3 threads

Every issue, all time, most people first

  1. Constant UI changes force relearning or staying on outdated versionsUnreviewed

    20 people since 2013, in 11 different years · 1 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 1 person2014: 0 people2015: 0 people2016: 2 people2017: 1 person2018: 1 person2019: 3 people2020: 5 people2021: 2 people2022: 2 people2023: 5 people2024: 1 person2025: 1 person2026: 0 people
    20072026
    Something wrong here?
  2. Documentation sprawls, making answers hard to navigate and searchUnreviewed

    11 people since 2009, in 8 different years · 1 this year

    2007: 0 people2008: 0 people2009: 1 person2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 1 person2016: 1 person2017: 0 people2018: 0 people2019: 1 person2020: 3 people2021: 2 people2022: 0 people2023: 1 person2024: 0 people2025: 0 people2026: 1 person
    20072026
    Something wrong here?
  3. Apps take up to a minute to load contentUnreviewed

    8 people since 2013, in 5 different years · 2 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 2 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 2 people2025: 1 person2026: 2 people
    20072026
    Something wrong here?
  4. Useful settings get removed or hidden, so people can't find themUnreviewed

    7 people since 2013, in 5 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 1 person2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 1 person2021: 0 people2022: 3 people2023: 1 person2024: 1 person2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  5. Fake download buttons in ads make getting the correct installer hardUnreviewed

    7 people since 2014, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 1 person2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 4 people2020: 0 people2021: 0 people2022: 0 people2023: 2 people2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  6. Lag makes keystrokes trigger unintended actions and corrupt workUnreviewed

    6 people since 2018, in 5 different years · 2 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 2 people2025: 1 person2026: 1 person
    20072026
    Something wrong here?
  7. Unwanted guided tours and UI changes interrupt work dailyUnreviewed

    4 people since 2021, in 4 different years · 1 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 1 person2022: 0 people2023: 1 person2024: 0 people2025: 1 person2026: 1 person
    20072026
    Something wrong here?
  8. Inconsistent workflows across free apps force people to learn each oneUnreviewed

    4 people since 2016, in 4 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 1 person2017: 0 people2018: 0 people2019: 1 person2020: 1 person2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 0 people
    20072026
    Something wrong here?
  9. Time tracking requires entering the same hours into two toolsUnreviewed

    4 people since 2018, in 2 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 0 people2020: 0 people2021: 3 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  10. Translated UI text is out of place, forcing people to reconstruct meaningUnreviewed

    3 people since 2015, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 1 person2016: 0 people2017: 1 person2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  11. Dark patterns in consumer interfaces deceive peopleUnreviewed

    3 people since 2022, in 3 different years · 1 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 0 people2024: 0 people2025: 1 person2026: 1 person
    20072026
    Something wrong here?
  12. Added features make core tasks clunkier and harderUnreviewed

    3 people since 2023, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 1 person2025: 1 person2026: 0 people
    20072026
    Something wrong here?
  13. Back button returns to sign-in page; pages need specific workaroundsUnreviewed

    3 people since 2017, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 1 person2018: 0 people2019: 0 people2020: 1 person2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 1 person2026: 0 people
    20072026
    Something wrong here?
  14. Simplified interfaces remove essential functions and replace easy buttons with touchUnreviewed

    3 people since 2012, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 1 person2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 1 person2023: 1 person2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  15. Icons are unrecognisable, so people can't tell what they doUnreviewed

    3 people since 2010, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 1 person2011: 0 people2012: 1 person2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  16. Time goes to fiddling with settings, setup and library installsUnreviewed

    3 people since 2017, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 1 person2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 1 person2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  17. Frameworks make easy tasks hard and hard tasks impossibleUnreviewed

    3 people since 2010, in 3 different years · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 1 person2011: 1 person2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 1 person2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?
  18. Hidden scrollbars and slow animations make navigating hardUnreviewed

    3 people since 2018, in 2 different years · 2 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 1 person2019: 0 people2020: 0 people2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 2 people
    20072026
    Something wrong here?
  19. Interface is not accessible on small mobile screensUnreviewed

    3 people since 2020, in 2 different years · 2 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 1 person2021: 0 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 2 people
    20072026
    Something wrong here?
  20. No 'ask me later' option, so prompts must be dismissed unreadUnreviewed

    3 people since 2021, in 2 different years · 1 this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 2 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 1 person
    20072026
    Something wrong here?
  21. Poor or undocumented libraries make it hard to understand behaviourUnreviewed

    3 people since 2021, in 1 different year · none this year

    2007: 0 people2008: 0 people2009: 0 people2010: 0 people2011: 0 people2012: 0 people2013: 0 people2014: 0 people2015: 0 people2016: 0 people2017: 0 people2018: 0 people2019: 0 people2020: 0 people2021: 3 people2022: 0 people2023: 0 people2024: 0 people2025: 0 people2026: 0 people
    20072026
    Something wrong here?

This list counts all time; the period switch above only changes the ranking. Each issue is a group of similar complaints raised by at least 3 people in 3 different months and threads. Each line under an issue is Claude Haiku's summary of one of its latest comments, not a quote; follow it to read the comment on Hacker News.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 50 complaints