Products · Product
Sony TVs
Raised as a usability problem by 45 people on Hacker News over 15 years (2012–2026), in 45 threads.
No issue was raised by at least 3 people in 3 threads this year.
- 1Some streaming apps don't work on the TVUnreviewed
Every issue, all time, most people first
Remote presses take ten seconds, input locked for 30 seconds after power-onUnreviewed
20122026- Menus and apps take minutes to open, and turning on takes about 5 minutes2024-02-21
- Takes 30-60 seconds to turn on and respond to remote presses2021-03-11
- Presses take about 10 seconds to respond, and input can't be changed for 30 seconds after power-on2020-12-26
Some streaming apps don't work on the TVUnreviewed
20122026- Everything lags, and only a few apps fit in its 4GB storage2025-12-26
- Extremely laggy interface, even changing the volume is a nightmare2024-07-12
- Interface is slow and laggy, and some streaming apps don't work2021-11-29
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 49 complaints
- YouTube app is painfully slow and the web browser is very miserable to use2026-11-01
- TV makes audible clicks at 3am with no setting to change timing2026-06-01
- YouTube app became sluggish and slow, then the app was lost after reset2026-06-01
- Forced auto-update completely redid the UI, making it worse and requiring relearning2026-04-16
- Picture settings crash and reset to default whenever changed2026-04-16
- Tiny identical rubber buttons arranged at random, with a mode switch changing most functions2026-03-22
- Everything lags, and only a few apps fit in its 4GB storage2025-12-26
- Must factory reset and go through a dark pattern to use it offline2025-12-24
- Hiding ads forces a mode that removes features and must be switched off to install apps2025-10-29
- Ads, news and unwanted suggestions shoved onto the home screen without consent; bloat can't be removed via GUI2025-10-10
- Full-screen ad appears on first sign-in with no way to opt out2025-08-11
- TV menus are very slow and recording/playback functions crash, forcing restarts2025-01-24
- Takes a full minute to boot Android, so it can't turn on with a smart plug2024-12-17
- Extremely laggy interface, even changing the volume is a nightmare2024-07-12
- Menus and apps take minutes to open, and turning on takes about 5 minutes2024-02-21
- Randomly restarts mid-show, forgets channels, and channel up/down order is inconsistent2024-02-21
- TV interface is laggy and nearly unusable out of the box2023-12-05
- Built-in TV software is unusable, so the owner relies on an Apple TV instead2023-05-09
- Auto-dimming cannot be disabled, even in the diagnostics menu2023-04-11
- Menus have unbearable input lag, so the user avoids the built-in interface2023-04-07
- UI lags for seconds on power-on, blocking channel changes while it connects2023-02-06
- Repeatedly shows popups warning it is not connected to the internet2023-01-31
- TV becomes unresponsive while loading trending content, so channels can't be skipped2023-01-12
- Settings reset after losing power, so the user must re-edit them each time2023-01-03
- UI is slow and unresponsive; remote has too many buttons2022-09-19
- Persistent iPlayer prompt on every BBC show cannot be turned off2022-08-22
- Android-based TV UI is slow, unresponsive, and unintuitive to use2022-08-22
- Pressing buttons on the home screen leads to slow, laggy waits2022-04-15
- Every screen change pauses, making the TV feel slow and laggy2022-03-13
- Interface is slow and laggy, and some streaming apps don't work2021-11-29
- Laggy, painful to change inputs and adjust image settings2021-10-28
- Turning off HDMI control setting causes unwanted Android pop-ups, hard to diagnose2021-08-24
- Takes 30-60 seconds to turn on and respond to remote presses2021-03-11
- Smart TV features were barely usable on an older Sony model2021-01-28
- Three competing interfaces for apps, settings and tuner create confusing, cluttered navigation2021-01-07
- Presses take about 10 seconds to respond, and input can't be changed for 30 seconds after power-on2020-12-26
- Must disable recommendations for each app one by one, after it has pushed content2020-09-29
- Android TV interface is very slow to interact with2019-12-29
- Cryptic error messages and slow menus; has to search for the MLB app2018-11-13
- TV keeps flipping between TV and external audio, forcing power cycles and menu fixes2018-11-06
- Error message about a broken app shows every time TV turns on, can't be removed2018-04-01
- Keeps pushing speech-to-text input even though the TV has no microphone2018-04-01
- Internet features and software updates fail to connect; only a manual USB firmware update works, with no compatibility list2017-01-07
- Constant crashes and sluggish interface, sometimes requiring unplugging the TV to restart2016-09-02
- Apps lock up for 10-15 seconds or freeze the TV entirely, requiring a power cycle2016-04-30
- Takes about 30 seconds to switch to a normal input2015-11-21
- Takes over a minute to start and plays media unreliably2014-02-06
- Accidental remote button presses exit streaming apps without confirmation, and the interface is unresponsive after boot2013-04-08
- TV interface gets slower with every update, so the user disabled updates2012-09-17