Products · Product
Squarespace
Raised as a usability problem by 18 people on Hacker News over 13 years (2012–2024), in 18 threads.
People raised many different problems with Squarespace, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 19 complaints
- Transfer back to Google is confusing and Gmail silently breaks, mail bounces2024-10-18
- Removing a passkey silently reset the authenticator and backup codes, locking the user out2024-06-11
- Autosaves changes with no reliable undo, so mistakes can't be reverted2024-05-28
- Events calendar is described as terrible to use2024-03-23
- Sites built on it are described as utterly unusable messes2024-02-20
- Pressing ESC navigates away to the site login page2023-06-26
- Describes Squarespace's user experience as terrible, without saying what goes wrong2023-06-15
- Pressing Esc to stop loading makes a login prompt appear seconds later2022-03-07
- Editing the portfolio is a chore and hard to get exactly right2022-02-10
- Was nearly impossible to customize websites the way users wanted2021-04-19
- Can't copy site in developer mode, so no staging environment; local dev server buggy2021-04-16
- Commenter found the overall user experience awful, with no specific problem named2021-04-16
- Pressing Esc on Squarespace-hosted sites unexpectedly opens a login prompt2020-06-18
- Can't figure out how to download full-size original images to re-upload them2019-08-13
- Squarespace sites fail to load most images when JavaScript is disabled2018-06-30
- Templates hard to adapt; grid layout required CSS hacks to match the existing design2017-04-19
- Figuring out how to make the site do anything beyond the template takes hours of undocumented, maddening effort2016-08-04
- Pasting copied content into the editor fails, forcing a plain-text workaround2014-02-14
- Can't find a link to the main homepage; only a tiny link at the bottom2012-09-13