Starlink

Raised as a usability problem by 13 people on Hacker News over 7 years (2020–2026), in 14 threads.

People raised many different problems with Starlink, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 12 complaints

Free trial was made extremely confusing to cancel, leading to unexpected charge2026-07-15
Opt-out for AI training is hard to find; support ticket path forces agreement to data use2026-01-20
Saving the opt-out preference repeatedly shows an error message2026-01-17
Tapping a reply notification opens a page that often doesn't show the reply2026-01-15
Software on slow connections has overly aggressive timeouts and bad UI2026-01-14
Dish shows restricted service with no explanation; support chat gives only automated replies2025-08-10
Proprietary SPX connector is hard to deal with and not repairable easily2024-03-02
Laptop unusable when seat in front reclines, screen must be vertical2022-10-19
Cable is difficult or impossible to mount on existing poles, forcing workarounds2022-09-13
Hard to tell what the website is offering or where things are2022-07-07
Button says Order Now, so users wanting only the price feel pushed into buying2021-02-18
Redesign requires about ten times more scrolling to see the same posts2020-11-21