StubHub

Raised as a usability problem by 6 people on Hacker News over 15 years (2008–2022), in 8 threads.

People raised many different problems with StubHub, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 8 complaints

Confusing UI made user call support to figure out retrieving tickets2022-11-17
Needed to download up to two apps to get a scannable ticket2019-11-18
Constant popups interrupt browsing, so the user just leaves the page2017-09-11
Quantity filter shows only first 20 matching listings, hiding the rest from search results2015-11-15
Hover price popup blocks clicking on the seating section underneath2015-10-17
Desktop site stripped of seat search filters, like accessibility and aisle options2015-08-12
Mobile pages are dumbed down to near-uselessness when accessed from certain browsers2015-06-20
Must create an account on StubHub just to buy tickets, and its site feels overwrought2008-08-06