Products · Broad category
Student loans
Raised as a usability problem by 4 people on Hacker News over 11 years (2012–2022), in 5 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Student loans, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 3 complaints
- Higher payment charged without transparency, and difficulty understanding the exact repayment amount2017-05-20
- Misdirected account notices cannot be corrected because no one can be reached to fix them2016-11-14
- Form silently truncates passwords and rejects valid ones without stating the 8-character limit2012-06-04