Symantec

Raised as a usability problem by 8 people on Hacker News over 13 years (2010–2022), in 8 threads.

People raised many different problems with Symantec, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 8 complaints

Nearly impossible to get a quote or place an order for about 18 months2022-05-26
Can't enroll multiple devices or back up codes, so it's a hassle to use2021-03-16
Certificate caused near continuous console errors in Chrome for the site2019-09-14
Poor cell signal in building causes constant delays and timeouts approving logins2018-07-23
Security blog and vulnerability pages are hard to find on the site2016-06-29
No way to contact them to request IP whitelisting; they silently drop mail2015-06-29
The false positive submission link is very hard to find without a search engine2012-06-25
Buttons look like hyperlinks, making them hard to recognise as buttons2010-06-29