Synology NAS

Raised as a usability problem by 13 people on Hacker News over 11 years (2016–2026), in 11 threads.

People raised many different problems with Synology NAS, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 13 complaints

Hard to set up Let's Encrypt SSL because paths and service restarts are hidden2026-02-05
Thumbnail generation takes days on the included CPU, making the app effectively unusable2025-10-08
Share sync to another Synology box breaks, gives no useful debug information2025-08-30
User hates the Synology interface and finds the setup cumbersome2025-08-29
Software has become closed off; spending hours figuring out how the system operates2025-08-29
The web interface is really, really slow to respond2024-04-07
Requires MFA on every login with no option to remember the device2023-10-26
Getting image previews of RAW photos on the NAS is insanely slow and frustrating2023-10-11
Configuring remote access (DynDNS, port forwarding, certificates) was tiring and never worked right2022-11-18
Three overlapping photo apps are confusing; unclear where files go; slow2022-03-23
Browser UI is very sluggish and has confusing UX, emulating a desktop2021-12-22
Can't understand how user permissions for photos differ from other files2021-01-27
PhotoStation is unusably slow and DLNA is slow to list files2016-01-15