Synology Photos

Raised as a usability problem by 5 people on Hacker News over 5 years (2021–2025), in 4 threads.

People raised many different problems with Synology Photos, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 5 complaints

Synology photo sync apps on iOS don't sync properly in the background2025-12-06
Backs up only edited versions of photos, not the originals, so the backup is incomplete2025-10-08
Browser sharing lets kids accidentally delete photos; the software feels like a checkbox exercise2022-10-01
Sharing a photo on-platform takes multiple slow redirects, a terrible experience for the receiver2021-08-29
Searching for photos is slow, so users fall back to Google Photos2021-08-29