Taco Bell

Raised as a usability problem by 7 people on Hacker News over 6 years (2020–2025), in 5 threads.

People raised many different problems with Taco Bell, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 6 complaints

Voice input is unreliable and orders cannot be cancelled or corrected2025-09-08
Previous order not cleared, causing double orders; items must be deleted one at a time2025-09-08
Keeps asking about a drink even when one is already ordered, pushing unwanted upsells2025-08-29
Assembly steps are laid out backwards for left-handed workers, making the newbie side hard to use2024-10-10
Ordering takes many steps: location permission, store selection, payment, then checking email2024-09-11
Site blocks VPN and privacy setups, so orders fail and payment won't load even after disabling VPN2020-12-02