Target

Raised as a usability problem by 11 people on Hacker News over 9 years (2013–2021), in 10 threads.

People raised many different problems with Target, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 11 complaints

Returns take 30 minutes, with long queues, repeated checks and a manager override2021-03-16
Confusing choice between in-store, same-day, and shipping; in-stock items unavailable for delivery2020-12-18
Confusing choice between in-store, same-day, and shipping options at checkout2020-12-17
Online ordering is described as poor, with no specific problem stated2020-07-28
Can't tell an item is out of stock until clicking into it and adding to basket2020-03-29
Backlog is fixed to left or top and can't be moved; frustrating defaults for new users2018-12-10
Search is useless and product detail pages lack information, so users stop looking2018-05-24
Search shows out-of-stock items first, so users click through pages of unavailable products2017-08-30
Target's website is terrible and full of bugs2017-08-02
Very slow to use and displays badly on small laptop screens2014-01-14
Must zoom and scroll through a cramped list of stores to find an address2013-08-07