Products · Broad category
Tax filing software
Raised as a usability problem by 7 people on Hacker News over 13 years (2011–2023), in 7 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Deduction forms are easy to miss, so people overpay taxesUnreviewed
20112026- Tax forms are so complicated that people feel they need paid help2023-04-25
- Deduction forms are confusing and easy to miss, so people overpay taxes2019-04-22
- Tax programs aren't targeted at expats, so they're tedious and prone to mistakes2016-03-01
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Tax forms are so complicated that people feel they need paid help2023-04-25
- Becomes much more complicated once you have something extra to add2021-10-05
- Fake progress bars stall the user before pushing upsell to premium tiers2020-02-13
- Deduction forms are confusing and easy to miss, so people overpay taxes2019-04-22
- Contractors would have to relearn forms, laws and software each time they file, which is hard to do2018-08-01
- Tax programs aren't targeted at expats, so they're tedious and prone to mistakes2016-03-01
- Submission keeps timing out and user must retry later2011-07-24