Products · Product
TeamViewer
Raised as a usability problem by 15 people on Hacker News over 16 years (2011–2026), in 13 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Must constantly upgrade and match versions to connectUnreviewed
20112026- Constantly having to chase version upgrades and matching makes it unusable2026-03-21
- Dark patterns push users to upgrade to new versions they did not choose2022-06-10
- Forces users to upgrade, so everyone must update when one part changes2016-06-01
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 15 complaints
- Constantly having to chase version upgrades and matching makes it unusable2026-03-21
- After an update, every user needed an account, so the one-click setup stopped working2024-04-23
- Mandatory viewer upgrades and MSP features complicate even basic remote-access tasks2024-04-11
- Dark patterns push users to upgrade to new versions they did not choose2022-06-10
- A setting that pushes unwanted contact is on by default2022-01-28
- No easy online cancel link; must open ticket and take a call, else auto-renewed2021-01-30
- Personal use flagged as commercial with a popup, with no clear way to resolve it2020-11-03
- Cancelling auto-renewal requires a dark pattern for most customers2020-11-03
- A security measure on Linux remote sessions makes it hard to use2019-10-21
- Hard to run without installing on macOS; dark patterns make it difficult on Windows2019-10-21
- File transfer needs many mouse clicks and popup dismissals, breaking keyboard flow2017-03-12
- Forces users to upgrade, so everyone must update when one part changes2016-06-01
- Linux version is a Windows build run through Wine, giving a horrible user experience2016-03-31
- UI strongly pushes users to set a real password when setting up background access2013-02-24
- Customer must download, launch and read out a code, too many steps for most users2011-05-03