Products · Product
The Guardian
Raised as a usability problem by 18 people on Hacker News over 16 years (2011–2026), in 19 threads.
People raised many different problems with The Guardian, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 21 complaints
- Subscribing leads to spammy marketing emails and questions about interests it doesn't want2026-02-12
- Marketing consent defaults on, and unsubscribing from one email leaves other settings on2026-02-12
- Registration wall blocks articles, forcing user to remove modals with devtools2026-01-17
- Page doesn't scroll in portrait orientation on iPad Safari2023-11-07
- The website is horrible to use, with no specific problem described2023-06-16
- Pages take a minute to load and freeze mobile Firefox2023-04-16
- Opaque legal text and a dark-pattern accept button hide the option to minimize tracking2022-12-08
- Ads spawn mid-read and shift content, so you jump around the article2022-11-28
- Accept-all button is labelled "Yes I'm Happy", which is confusing about what it does2021-12-13
- Couldn't figure out how to get it working2021-08-12
- Site takes about two minutes to load with ad blocker off2020-02-28
- Giant videos stay on half the screen even after scrolling past them2019-09-12
- Donation banner reappears every time, takes half the screen, interrupts reading2017-11-27
- Hard to set up, though it works once configured2017-07-28
- App is very slow to load, so the user uninstalled it2016-06-14
- Desktop layout shows too little information density compared to the current site2014-03-20
- Non-underlined blue links are hard to spot as clickable, especially for colour-blind users2013-09-24
- Horrible lag between input and action on Apple devices, causing many problems2013-04-15
- Content shifts while loading, so taps land on ads and articles by accident2013-04-15
- Finds interactive pages impossible to scroll through and read properly2012-12-29
- Clicking 'cancel' is the non-intuitive way to continue reading the article2011-09-24