Products · Product
Tidal
Raised as a usability problem by 21 people on Hacker News over 12 years (2015–2026), in 19 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Search often fails to find the music people wantUnreviewed
20152026- Sharing music with friends requires searching for each song manually in Tidal2026-10-26
- Search needs exact or specific terms, so niche music is hard to find2024-11-29
- Search often fails to find the music people want2024-11-29
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 24 complaints
- Sharing music with friends requires searching for each song manually in Tidal2026-10-26
- App throws meaningless error codes instead of playing music2026-06-29
- Upload feature is prominently placed for every listener, surprising users and cluttering the interface2025-12-13
- Opening the app offline forces a login, so downloaded music cannot be accessed2025-09-24
- Search needs exact or specific terms, so niche music is hard to find2024-11-29
- Search often fails to find the music people want2024-11-29
- Must type full artist name; a one-letter typo often finds nothing2024-11-29
- Commenter finds the Tidal iOS app frustrating to use2024-11-29
- Unstable playback and a UI full of user-hostile elements and malfunctions2024-09-24
- Search fails when artist names are typed slightly differently, such as 'and' instead of '&'2024-08-20
- App freezes and needs force-closing about hourly when starting a song2024-07-30
- Next button skips two songs in playback but the display shows one, showing the wrong track2024-04-08
- No way to search or find favorite playlists in the car app2024-01-20
- Hard to get back to a recently played playlist or find a favorite song2022-06-04
- Song lists use large touch-sized rows, so the view is less compact than desired2022-06-04
- Search results are bloated, making it exceptionally hard to find what you need2022-06-04
- Transfer needs paid subscription, third-party tool hard to find or use, user gave up2022-02-08
- Lacks Spotify Connect-style device switching, making Tidal painful to use2020-10-23
- User interface is very slow when interacting with it2020-10-23
- Playback stops after about 5 seconds when waking the Mac from sleep2020-10-11
- Web app forces Flash, recommendations missing, and similar-track discovery returns unrelated songs2018-05-09
- Albums skip ahead a track unexpectedly, breaking the expected transition into songs2017-05-06
- Desktop app is so laggy that the author prefers the web interface2015-07-14
- Login fails after password reset, even with a simple password, giving a generic error2015-03-30