Products · Broad category
Traditional banks
Raised as a usability problem by 5 people on Hacker News over 10 years (2013–2022), in 4 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Traditional banks, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Must book weeks-ahead appointments and show up in person to open account or unblock payments2022-06-02
- Locked accounts take days to fix, requiring visits or phone calls with dead security devices2022-06-02
- Bloated web-view app makes viewing transactions and moving money hard2021-05-10
- Randomized virtual PIN pad is hard to use and inaccessible2018-03-20
- Fee changes buried in legalese that users don't read2013-01-09