Products · Pattern or everyday thing
train ticket machines
Raised as a usability problem by 6 people on Hacker News over 8 years (2018–2025), in 7 threads.
People raised many different problems with train ticket machines, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 8 complaints
- Confusing toggle that immediately validates tickets, a costly mistake when misclicked2025-07-06
- Ticket machines on the Dutch/German border were a completely unusable, confusing mess2024-05-03
- Long lists of abbreviated place names with nested sub-menus are hard to understand2021-11-05
- Locals memorized zone codes, but outsiders find the old ticket machines horrible to use2019-02-28
- Paging through station names on touchscreen takes as long as buying ticket2019-02-28
- Touch screens look like old button machines, so people can't tell what's interactive2018-07-23
- Buying a basic ticket takes minutes of paging through station lists on touchscreen2018-07-03
- Buying a basic ticket now takes minutes of paging through station lists2018-06-30