Products · Pattern or everyday thing
Train ticketing
Raised as a usability problem by 4 people on Hacker News over 9 years (2018–2026), in 4 threads.
People raised many different problems with Train ticketing, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Locally stored tickets take 30+ seconds to appear while network timeouts run2026-08-22
- Booking directly with train operators is a terrible experience, using the same engine as Trainline2022-09-26
- Tall users must offset their touches; typing on the software keyboard is terrible2018-07-03
- Buttons only respond when pressed at a specific angle, confusing and delaying commuters daily2018-01-22