Products · Broad category
Transit apps
Raised as a usability problem by 10 people on Hacker News over 14 years (2012–2025), in 8 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Transit apps, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 11 complaints
- Apps won't let users customize routes mixing bike, walking and transit with personal preferences2025-01-24
- Asked for eight unnecessary fields, making simple tasks like topping up a card difficult2023-08-24
- Must hold phone out with QR pass ready, one-handed boarding fiddly, needs battery and data2023-08-20
- Hard to find a place to buy tap cards; new customers can't pay by credit card in Seattle2023-05-01
- Transit apps have a bad UI, so people want a simple stop sign instead2019-06-25
- Redesign's gesture-controlled hybrid layout takes half the map space for schedules2019-03-02
- After redesign, map only half scrollable and accidental taps cancel line selection and exit screen2019-03-02
- Must constantly refresh transit apps manually to see bus arrival times2013-02-12
- Transit apps in SF are extremely awkward and hard to use2013-02-11
- Routing a trip is confusing for a common everyday task2012-09-24
- Can't tell which app to pick in the App Store search results2012-09-24