TransUnion

Raised as a usability problem by 4 people on Hacker News over 7 years (2016–2022), in 3 threads.

People raised many different problems with TransUnion, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 4 complaints

Paid subscription sign-up looks like free sign-up, causing accidental subscriptions2022-04-13
Had to sign in again and found separate sites confusing to navigate2017-09-13
Automated line suddenly demands mailed documents with no confirmation the alert was activated2017-09-13
Sign-up stealthily enrolls users in a paid subscription; cancel page is hard to find2016-09-11