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Trello
Raised as a usability problem by 79 people on Hacker News over 15 years (2011–2025), in 66 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Moving cards between lists is hard and laggy on mobileUnreviewed
20112026- Moving cards between lists requires drag and drop, which the commenter finds clunky compared to swiping2023-04-25
- Cards lack stable links, hard to reference, drag-and-drop and keyboard control frustrating2017-02-22
- Card moves can silently conflict after lag, with no visual feedback to the user2017-02-22
Scrolling along wide boards doesn't work well on mobileUnreviewed
20112026- Scrolling along wide boards doesn't work well on mobile2021-12-07
- Scrolling between columns is cumbersome on smartphone2018-08-01
- Trello boards grow too many columns, making horizontal scrolling a mess2016-01-08
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 50 complaints
- Cannot nest items inside other items; must use different object types instead2025-02-16
- Hard to see the big picture across projects2024-10-21
- Switching to WYSIWYG editor causes problems, especially when pasting formatted text2024-10-18
- Links now show as previews by default and editing switched to rich text, making bookmarking worse2024-09-30
- Trello is very slow to interact with, even in its app2024-09-29
- Predicted new features will clog the UI until it becomes unusable2024-01-23
- Moving cards between lists requires drag and drop, which the commenter finds clunky compared to swiping2023-04-25
- Permissions and workflow systems are a convoluted mess to work with2022-11-14
- Trello alternatives are too complicated to use2022-11-13
- Description editor becomes unwieldy with large cards2022-09-19
- Clicking a card takes over five seconds to fully open2022-02-21
- Boards forced into workspaces with small limits, so most got auto-archived2022-01-22
- Scrolling along wide boards doesn't work well on mobile2021-12-07
- Can't open a ticket in its own window; search is clunky; excessive horizontal scrolling on large boards2021-08-22
- Task UI for creating, closing and moving tasks is awful2021-08-02
- Completed tasks pile up in DONE column until archiving loses all tracking history2021-05-12
- Subtasking is a pain; no real concept of sprints in Trello2020-12-31
- Interface is described as awful with no specific problem named2020-10-15
- Added features make the software too complicated, driving away earlier users2020-10-02
- Too much friction: many clicks and steps to create an issue in repo tools2020-08-24
- Cards are too tall, so few fit on screen and overview is lost2020-05-20
- Only about 30 cards fit on screen and tasks are hard to find2020-05-19
- Task text field is small and images are attached at the end, not inline2020-04-28
- Web app freezes every time a colleague screen shares while using it2020-04-27
- Project management tools create so much overhead that solo devs spend more time managing than building2019-12-30
- Sub account stored in a cookie, not the URL, so sharing the current view is awkward2019-11-06
- Server round-trip latency makes each interaction wait, feeling slow and synchronous2019-03-12
- Deleting a card takes about ten clicks, and the interface is cluttered2018-12-09
- Default colors are basically unusable, especially the blue2018-10-16
- Scrolling between columns is cumbersome on smartphone2018-08-01
- Hard to organize medium to large projects with many small sub-tasks2018-07-07
- Lots of horizontal scrolling and hard to get a high-level view of upcoming tasks2018-03-19
- Clones have poor UI, slow animations and visible reloads when dropping cards2017-10-11
- Every other function is hidden behind a hamburger menu, so users must guess where things are2017-09-04
- Anyone can add cards and columns, so busy people clutter the board and undermine project tracking2017-07-22
- Mobile app is too slow to use2017-07-18
- Fields auto-save unpredictably, tabbing breaks, data gets out of sync, and it is slow2017-03-27
- Board with 1500-card list becomes so slow Chrome asks to kill the tab2017-03-14
- Cards lack stable links, hard to reference, drag-and-drop and keyboard control frustrating2017-02-22
- Card moves can silently conflict after lag, with no visual feedback to the user2017-02-22
- Dragging cards while scrolling the board is a awkward, poorly designed interaction2017-02-22
- Cannot drag cards to the top to archive them in the web version2017-02-15
- Developer couldn't use Trello credentials or the API to build an Android widget2017-01-20
- No way to mark tasks done, so user must manually drag them to a Done board2017-01-09
- API docs are painful and hard to navigate2016-06-25
- Editing text requires manually clicking through several cards, which is very slow2016-06-21
- Merged accounts cause glitches, deleted content, and confusing account access2016-01-20
- Must log out and re-enter credentials to switch accounts, missing notifications2016-01-20
- Search is often really hard to find things with2016-01-20
- Cards look swipeable but only open a slow, bulky modal on mobile2016-01-20