Products · Product
Truecaller
Raised as a usability problem by 8 people on Hacker News over 7 years (2016–2022), in 4 threads.
People raised many different problems with Truecaller, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 8 complaints
- Nags with subscription prompts on open and fullscreen ads on incoming calls2022-03-22
- Users are opted in by default with almost no way to opt out2022-03-22
- Keeps showing full-page ads after the user disabled screen overlays2022-03-22
- Enhanced Search is on by default and automatically uploads all contacts2019-05-31
- Unlisting requires installing the app, deactivating the account, and granting permissions first2019-05-31
- User must manually tap a button to refresh the blocked numbers list2016-05-28
- No way to check if a number is listed without creating an account2016-04-13
- Opting out requires signing in with Google or Microsoft, with no other options offered2016-04-13