Udacity

Raised as a usability problem by 6 people on Hacker News over 11 years (2012–2022), in 5 threads.

People raised many different problems with Udacity, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 6 complaints

Cancelling takes several pages, with cancel buttons styled as the non-primary option to mislead2022-02-08
Cancelling a subscription is deliberately hard, pushing users into continuing2022-02-08
Can't find prices on the site without signing up or starting a trial2016-11-04
Took over a minute to find videos without registering first2016-04-25
Unlabeled progress boxes above videos are confusing, and unit navigation is harder than the old side list2013-01-29
Errors in videos are fixed by text under video, hard to follow while learning2012-02-22