UPI

Raised as a usability problem by 5 people on Hacker News over 6 years (2021–2026), in 5 threads.

People raised many different problems with UPI, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 4 complaints

Forcing mobile apps and QR scanning makes paying terrible UX2024-02-06
Foreign users can't get OTPs sent to Indian numbers, so card and payment flows fail2023-09-03
Hard to get refunds for unauthorised withdrawals or non-delivered payments2023-05-20
E-mandate subscription setup is poor UX, so merchants rarely adopt it2021-07-14