Products · Broad category
US banking
Raised as a usability problem by 6 people on Hacker News over 11 years (2013–2023), in 5 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with US banking, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 6 complaints
- Voice menus can only do tasks available online or fail during backend outages2023-02-23
- Email subject, attachment, and promised button didn't match instructions, leaving user confused2022-03-31
- Same-day transfer requires branch visit, paper form, faxing, and repeated phone calls2019-05-05
- Can't simply send money online to a landlord; must fill out checks2016-12-28
- Overseas wires require branch visits and paperwork; no direct debit equivalent2013-09-03
- Sending money overseas or paying rent requires branch visits and paperwork2013-09-03