Products · Broad category
US banks and payments
Raised as a usability problem by 7 people on Hacker News over 19 years (2008–2026), in 6 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with US banks and payments, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 7 complaints
- Banks force new authentication changes on customers without asking or telling them2026-10-12
- Hard to know final price beforehand due to added tips and fees2024-07-11
- Too many confusing payment apps to tell which service to use2024-06-11
- Confusing mix of payment apps that each work differently, so small sellers need many of them2024-06-11
- Manual OFX/QFX downloads contain only a fraction of transaction data, with no documentation2023-05-07
- Sending a wire forces a branch visit, and recipients must complete extra sign-up steps2011-09-21
- Local bankers don't know SWIFT codes, so transfers take a half hour of phone calls2008-03-13