Products · Broad category
US health insurance
Raised as a usability problem by 5 people on Hacker News over 13 years (2012–2024), in 5 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with US health insurance, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 5 complaints
- Dealing with many insurance companies is overwhelming and confusing2024-12-05
- Hard to find a specialist with a timely, in-network appointment2023-01-16
- Insurers give runaround, endless phone calls and double billing until patients give up2022-04-29
- Hard to tell up front whether insurance or cash price is cheaper; opaque negotiation with each provider2013-04-02
- Confusing network rules and dozens of miscoded separate bills needing phone calls to sort out2012-09-23