Products · Pattern or everyday thing
Voice menus
Raised as a usability problem by 4 people on Hacker News over 13 years (2011–2023), in 4 threads.
People raised many different problems with Voice menus, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 4 complaints
- Must guess the support menu structure to reach the right category2023-01-27
- Voice call systems are annoying to deal with, even when the caller initiates the call2018-06-27
- Voice-driven support lines need coaxing and wasted effort before reaching a person2016-03-09
- Users can't learn which voice commands exist, so they guess or wait through menus2011-08-04