Products · Pattern or everyday thing
Volkswagen infotainment system
Raised as a usability problem by 21 people on Hacker News over 11 years (2016–2026), in 15 threads.
No issue was raised by at least 3 people in 3 threads this year.
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Every issue, all time, most people first
Interface takes a second to respond to inputUnreviewed
20162026- Interface lags, sometimes taking a second to respond to input2024-06-26
- Infotainment system is laggy when interacting with it2022-05-26
- Screen lag after button presses distracts drivers and is dangerous2021-11-06
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 24 complaints
- Voice assistant interrupts conversations and is hard to permanently turn off2026-01-08
- Car software is buggy and slow to respond2024-06-26
- Interface lags, sometimes taking a second to respond to input2024-06-26
- Car forgets charging settings and can't tell drivers apart via key fobs2024-06-26
- Car forgets charge limit setting; common workflows break; windows fail when both up buttons pressed2024-06-26
- Touchscreens are placed so low that drivers must take eyes off road2023-12-20
- Touch-only car controls are ugly and hard to use, prompting the return of physical buttons2023-12-18
- Touch-sensitive volume and steering buttons get triggered by resting fingers on the wheel2023-12-18
- Navigation freezes and the only reset is parking, leaving, and re-entering the car2023-05-07
- Must look at inconsistent submenus to navigate; interface freezes and crashes, blocking climate control2023-04-27
- Switching phones takes many menu steps and long waits for connection2023-04-15
- Capacitive window buttons lack tactile feedback and state is hard to see without looking down2023-04-08
- Media and climate controls all on touchscreen, which is annoying to use2023-04-08
- Touch menus and apps are hard to navigate and feel horrible to use2023-04-08
- Touch controls cause frequent misclicks and accidental activations while driving2023-04-08
- Screen software is slow and unresponsive to interact with2023-04-07
- Car OS makes driving feel like operating a computer, with touchscreen UI replacing simple controls2023-04-07
- Software is slow and laggy when the driver interacts with it2022-12-14
- Built-in car UI has ugly graphics, slow animations, and poor organization2022-09-28
- Infotainment system is laggy when interacting with it2022-05-26
- Screen lag after button presses distracts drivers and is dangerous2021-11-06
- Start-stop is poorly implemented and can be dangerous in city driving2021-06-10
- Dial to cycle through functions is not ideal; map keyboard is useless2019-06-17
- Built-in GPS search is weak, so people fall back to phone maps2016-10-12