Products · Product
Walmart.com
Raised as a usability problem by 16 people on Hacker News over 12 years (2014–2025), in 13 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Orders split into separate shipments without notice, arriving at different timesUnreviewed
20142026- Orders silently split into multiple shipments, sending items not available locally2021-08-17
- Orders split into separate shipments without clear notice, so items arrive at different times2019-05-14
- Single order split into five packages arriving at very different times2014-01-31
Site shows items in stock in-store when they often are notUnreviewed
20142026- Items show as in stock, then turn out unavailable at checkout, repeatedly2021-08-17
- Can't check if items are in stock; shows products not carried in store2017-01-24
- Site shows items in stock in-store when they often aren't, so orders get cancelled2016-10-04
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 16 complaints
- Login takes minutes waiting for 2FA even after correct password2025-05-14
- Third-party sellers mixed into search results, making it hard to tell what you're buying2024-02-15
- Dark patterns make it hard to tell which items are shippable until checkout2022-08-30
- Search defaults to third-party sellers, forcing a repeated settings change to in-store2022-08-28
- Walmart.com's user experience is far worse than competitors' sites2022-05-18
- Site won't load or work on phone, so purchases are impossible2021-12-07
- Items show as in stock, then turn out unavailable at checkout, repeatedly2021-08-17
- Orders silently split into multiple shipments, sending items not available locally2021-08-17
- Unnecessary captchas keep interrupting shopping and make the site frustrating to use2019-06-11
- Orders split into separate shipments without clear notice, so items arrive at different times2019-05-14
- Hamburger menu on desktop and icons needing hover to identify2018-05-08
- Navigation requires too many clicks for basic functions like sign-in2018-05-07
- Removal slides item to unexpected confirm step; navigating away leaves item on list2018-05-07
- Can't check if items are in stock; shows products not carried in store2017-01-24
- Site shows items in stock in-store when they often aren't, so orders get cancelled2016-10-04
- Single order split into five packages arriving at very different times2014-01-31