Products · Broad category
Webmail
Raised as a usability problem by 18 people on Hacker News over 17 years (2007–2023), in 18 threads.
This is a broad category rather than one product, so its issues aren't ranked on the home page.
People raised many different problems with Webmail, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 18 complaints
- Large inbox or folder loads much slower than viewing a single message2023-05-05
- Webmail makes it hard to sort columns, add or remove columns, and filter emails2023-02-15
- Using email in a browser is slow and has poor user experience2022-06-11
- Webmail gives a poor user experience overall2021-12-24
- Reply button is hard to find and reply view scrolls away from the content2020-03-10
- Every click required a full page reload, making webmail slow2019-11-12
- Each email takes ten seconds to send from the web interface2019-09-27
- Images-off option exists but is hidden so users struggle to find it2019-05-29
- Early webmail offered poor email interfaces, making email feel hard to use2019-01-18
- Webmail is unusable without a helper tool, so user composes in emacs and pastes2017-08-10
- Webmail interface is terrible to use2017-05-12
- Seniors can't tell the three dots icon hides options and can't find them2016-05-27
- Fancy UI chrome gets in the way of basic functionality like opening links in new tabs2015-04-20
- Icon buttons show as blank boxes when external fonts are blocked, so the user must hover or guess2015-03-12
- Most webmail clients are frustrating to use, though Roundcube is tolerable in moderation2014-05-06
- Users can't find logout, so the previous user stays logged in on shared seats2011-03-21
- Commenter found the webmail interface too frustrating to figure out and work around2009-09-05
- Can't easily grab a file and email it to several people in webmail2007-09-12