Products · Pattern or everyday thing
Website feedback forms
Raised as a usability problem by 16 people on Hacker News over 15 years (2011–2025), in 14 threads.
No issue was raised by at least 3 people in 3 threads this year.
No issue was raised by at least 3 people in 3 threads in the last 5 years.
Every issue, all time, most people first
Feedback popups use a 1-10 scale that is too granularUnreviewed
20112026- Rating popup appears seconds after opening sites, blocking the content in the middle of the screen2025-02-07
- Feedback popups with 1-10 rating scale are too granular and annoying2016-11-23
- Feedback popups appear before visitors can do anything on the site2015-10-16
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 16 complaints
- Rating popup appears seconds after opening sites, blocking the content in the middle of the screen2025-02-07
- Takes 30+ minutes to figure out how to report a website problem2021-07-05
- Contact information is hard to find on websites2020-08-05
- Popup interrupts reading and scrolls the page back to the top2019-10-10
- Typed comment is lost when offline or when the page reloads2019-09-01
- Hard to find any way to report bugs on most webpages2019-02-09
- The linked website is terrible to read, with poor layout or design2018-05-30
- Doesn't notify you of replies to your comments2018-04-22
- Survey pop-up blocks the user from buying something on the site2017-01-19
- Feedback popups with 1-10 rating scale are too granular and annoying2016-11-23
- Feedback popups appear before visitors can do anything on the site2015-10-16
- Users can't click links because the page is only a screenshot, with no clear indication2012-12-11
- Button labelled Go to the website actually points to the same page2012-12-11
- Unclear whether to click 'Add comment' or 'Submit review', and forgot star rating2012-12-10
- No email or contact form; only a Twitter account to reach the author2012-07-20
- Page is very difficult to use with a screen reader or without a mouse2011-07-08