HackerFriction Feedback

Windows · Reviewed

Local account setup is deliberately painful, pushing Microsoft accounts

Raised by 344 people over 15 years (2012–2026), in 15 of them.

What people report

  • it's well hidden at the bottom of the screen
    Read the comment ↗
  • There's an option in one of the setup screens, but good luck finding it. They really make it hard to use a local account
    Read the comment ↗
  • Even going as far as showing a fullscreen app that only has options for registering or login
    Read the comment ↗
  • I wish Microsoft didn't make local account creation so hard.
    Read the comment ↗
  • Microsoft made it insanely hard to install Windows 11 without creating some Microsoft account
    Read the comment ↗

Principle

User control and freedom

People report that the local-account option is hidden, needs extra confirmation screens or command-prompt workarounds, and is blocked without internet, which takes away a legitimate choice instead of supporting it.

A fix

Show "Microsoft account" and "Local account" as two equally prominent options on the same setup screen, available offline, with one plain sentence on what each gives up. Stop re-prompting for a Microsoft account after a local account has been chosen.

Grouping, principle and fix drafted with Claude and reviewed by Justusability. Counts are people whose comment Claude labelled a usability complaint about this issue; see Method for how, and its limits. Something wrong here?

All 399 source comments
  1. 2012-08-16
  2. 2013-06-10
  3. 2013-06-25
  4. 2013-09-01
  5. 2013-09-15
  6. 2013-09-15
  7. 2013-09-15
  8. 2013-09-15
  9. 2013-09-15
  10. 2013-09-15
  11. 2013-09-15
  12. 2013-09-16
  13. 2013-10-20
  14. 2014-01-21
  15. 2014-05-29
  16. 2015-03-19
  17. 2015-06-01
  18. 2015-06-01
  19. 2015-06-01
  20. 2015-12-29
  21. 2016-08-02
  22. 2016-08-02
  23. 2016-08-02
  24. 2016-08-17
  25. 2017-04-08
  26. 2017-04-08
  27. 2017-04-08
  28. 2017-04-08
  29. 2017-07-25
  30. 2017-09-27
  31. 2017-11-23
  32. 2018-04-02
  33. 2018-05-31
  34. 2018-05-31
  35. 2018-05-31
  36. 2018-05-31
  37. 2018-05-31
  38. 2018-06-14
  39. 2018-06-28
  40. 2018-06-28
  41. 2018-07-27
  42. 2018-07-27
  43. 2018-12-13
  44. 2019-05-02
  45. 2019-07-22
  46. 2019-07-22
  47. 2019-07-22
  48. 2019-07-22
  49. 2019-07-22
  50. 2019-09-29
  51. 2019-09-29
  52. 2019-09-29
  53. 2019-09-29
  54. 2019-09-29
  55. 2019-09-29
  56. 2019-09-29
  57. 2019-09-29
  58. 2019-09-29
  59. 2019-09-29
  60. 2019-09-29
  61. 2019-09-29
  62. 2019-09-29
  63. 2019-09-29
  64. 2019-09-29
  65. 2019-09-30
  66. 2019-10-01
  67. 2019-10-01
  68. 2019-10-02
  69. 2019-10-09
  70. 2019-11-04
  71. 2019-11-09
  72. 2019-11-09
  73. 2019-11-16
  74. 2020-01-16
  75. 2020-01-21
  76. 2020-01-21
  77. 2020-02-21
  78. 2020-02-21
  79. 2020-02-21
  80. 2020-02-21
  81. 2020-02-21
  82. 2020-02-23
  83. 2020-03-16
  84. 2020-05-21
  85. 2020-05-31
  86. 2020-06-02
  87. 2020-06-25
  88. 2020-08-18
  89. 2020-09-05
  90. 2020-10-12
  91. 2020-10-21
  92. 2020-11-13
  93. 2020-11-16
  94. 2020-12-01
  95. 2020-12-01
  96. 2020-12-09
  97. 2020-12-09
  98. 2020-12-10
  99. 2021-01-22
  100. 2021-01-30
  101. 2021-01-31
  102. 2021-02-11
  103. 2021-03-18
  104. 2021-06-15
  105. 2021-06-24
  106. 2021-06-24
  107. 2021-06-28
  108. 2021-06-28
  109. 2021-06-28
  110. 2021-06-28
  111. 2021-06-28
  112. 2021-06-28
  113. 2021-06-28
  114. 2021-06-28
  115. 2021-06-28
  116. 2021-06-28
  117. 2021-06-28
  118. 2021-06-28
  119. 2021-06-28
  120. 2021-06-28
  121. 2021-06-28
  122. 2021-06-28
  123. 2021-06-28
  124. 2021-06-28
  125. 2021-06-28
  126. 2021-06-28
  127. 2021-06-28
  128. 2021-06-28
  129. 2021-06-28
  130. 2021-06-28
  131. 2021-06-28
  132. 2021-07-03
  133. 2021-07-03
  134. 2021-07-03
  135. 2021-07-06
  136. 2021-07-19
  137. 2021-08-27
  138. 2021-08-27
  139. 2021-09-16
  140. 2021-09-23
  141. 2021-10-02
  142. 2021-10-05
  143. 2021-10-05
  144. 2021-10-13
  145. 2021-10-18
  146. 2021-11-06
  147. 2021-11-20
  148. 2021-11-27
  149. 2021-12-21
  150. 2022-01-08
  151. 2022-01-08
  152. 2022-01-08
  153. 2022-01-31
  154. 2022-02-02
  155. 2022-02-18
  156. 2022-02-18
  157. 2022-02-18
  158. 2022-03-13
  159. 2022-03-21
  160. 2022-03-21
  161. 2022-03-21
  162. 2022-04-03
  163. 2022-04-23
  164. 2022-06-21
  165. 2022-06-28
  166. 2022-06-28
  167. 2022-07-03
  168. 2022-07-15
  169. 2022-08-12
  170. 2022-08-12
  171. 2022-09-24
  172. 2022-09-26
  173. 2022-10-01
  174. 2022-10-02
  175. 2022-10-24
  176. 2022-10-24
  177. 2022-10-24
  178. 2022-10-24
  179. 2022-11-02
  180. 2022-11-16
  181. 2022-11-16
  182. 2022-11-19
  183. 2022-11-19
  184. 2022-11-28
  185. 2022-12-08
  186. 2022-12-11
  187. 2022-12-20
  188. 2023-01-02
  189. 2023-01-02
  190. 2023-01-11
  191. 2023-01-15
  192. 2023-01-15
  193. 2023-01-15
  194. 2023-01-15
  195. 2023-01-15
  196. 2023-01-15
  197. 2023-01-15
  198. 2023-01-16
  199. 2023-01-18
  200. 2023-02-05
  201. 2023-02-06
  202. 2023-02-08
  203. 2023-02-25
  204. 2023-02-25
  205. 2023-02-25
  206. 2023-02-25
  207. 2023-02-25
  208. 2023-03-18
  209. 2023-03-18
  210. 2023-04-03
  211. 2023-04-03
  212. 2023-04-03
  213. 2023-04-04
  214. 2023-04-04
  215. 2023-04-04
  216. 2023-04-04
  217. 2023-04-04
  218. 2023-04-04
  219. 2023-04-18
  220. 2023-04-18
  221. 2023-04-30
  222. 2023-05-03
  223. 2023-06-13
  224. 2023-06-27
  225. 2023-06-30
  226. 2023-07-04
  227. 2023-07-04
  228. 2023-07-04
  229. 2023-07-04
  230. 2023-07-05
  231. 2023-07-05
  232. 2023-07-05
  233. 2023-07-11
  234. 2023-07-28
  235. 2023-08-18
  236. 2023-08-18
  237. 2023-08-21
  238. 2023-08-24
  239. 2023-08-30
  240. 2023-08-31
  241. 2023-09-22
  242. 2023-09-29
  243. 2023-10-01
  244. 2023-10-02
  245. 2023-10-05
  246. 2023-10-13
  247. 2023-10-16
  248. 2023-10-24
  249. 2023-11-10
  250. 2023-11-10
  251. 2023-11-10
  252. 2023-11-17
  253. 2023-11-22
  254. 2023-12-04
  255. 2023-12-08
  256. 2024-01-03
  257. 2024-01-12
  258. 2024-01-22
  259. 2024-01-27
  260. 2024-01-27
  261. 2024-01-27
  262. 2024-01-31
  263. 2024-02-03
  264. 2024-02-16
  265. 2024-02-22
  266. 2024-02-25
  267. 2024-02-26
  268. 2024-02-28
  269. 2024-02-28
  270. 2024-02-29
  271. 2024-03-02
  272. 2024-03-13
  273. 2024-04-18
  274. 2024-04-18
  275. 2024-04-18
  276. 2024-05-03
  277. 2024-05-17
  278. 2024-05-18
  279. 2024-05-21
  280. 2024-05-24
  281. 2024-05-25
  282. 2024-05-28
  283. 2024-05-30
  284. 2024-05-30
  285. 2024-05-30
  286. 2024-06-04
  287. 2024-06-05
  288. 2024-06-06
  289. 2024-06-07
  290. 2024-06-07
  291. 2024-06-07
  292. 2024-06-10
  293. 2024-06-14
  294. 2024-06-24
  295. 2024-06-24
  296. 2024-06-24
  297. 2024-06-24
  298. 2024-06-24
  299. 2024-06-24
  300. 2024-06-24
  301. 2024-06-25
  302. 2024-06-25
  303. 2024-06-25
  304. 2024-06-25
  305. 2024-06-25
  306. 2024-06-25
  307. 2024-06-26
  308. 2024-06-29
  309. 2024-08-31
  310. 2024-09-03
  311. 2024-10-02
  312. 2024-10-09
  313. 2024-10-13
  314. 2024-10-30
  315. 2024-10-31
  316. 2024-11-12
  317. 2024-12-30
  318. 2024-12-31
  319. 2024-12-31
  320. 2025-01-06
  321. 2025-01-06
  322. 2025-01-07
  323. 2025-01-14
  324. 2025-03-04
  325. 2025-03-18
  326. 2025-03-28
  327. 2025-03-29
  328. 2025-03-29
  329. 2025-05-19
  330. 2025-05-19
  331. 2025-05-20
  332. 2025-05-24
  333. 2025-06-10
  334. 2025-06-28
  335. 2025-06-29
  336. 2025-08-16
  337. 2025-08-16
  338. 2025-08-26
  339. 2025-09-18
  340. 2025-09-19
  341. 2025-10-07
  342. 2025-10-07
  343. 2025-10-07
  344. 2025-10-11
  345. 2025-10-13
  346. 2025-10-25
  347. 2025-10-29
  348. 2025-11-03
  349. 2025-12-21
  350. 2025-12-24
  351. 2025-12-24
  352. 2026-01-03
  353. 2026-01-03
  354. 2026-01-03
  355. 2026-01-03
  356. 2026-01-03
  357. 2026-01-10
  358. 2026-01-11
  359. 2026-01-11
  360. 2026-01-22
  361. 2026-01-23
  362. 2026-01-23
  363. 2026-01-28
  364. 2026-01-28
  365. 2026-01-29
  366. 2026-03-03
  367. 2026-03-13
  368. 2026-03-20
  369. 2026-03-20
  370. 2026-03-21
  371. 2026-03-24
  372. 2026-03-27
  373. 2026-03-27
  374. 2026-04-24
  375. 2026-05-03
  376. 2026-05-03
  377. 2026-05-17
  378. 2026-06-01
  379. 2026-06-02
  380. 2026-06-08
  381. 2026-06-09
  382. 2026-06-15
  383. 2026-06-15
  384. 2026-06-15
  385. 2026-06-15
  386. 2026-06-15
  387. 2026-06-25
  388. 2026-07-02
  389. 2026-08-10
  390. 2026-08-24
  391. 2026-08-28
  392. 2026-08-28
  393. 2026-09-22
  394. 2026-09-28
  395. 2026-09-29
  396. 2026-09-29
  397. 2026-10-10
  398. 2026-10-11
  399. 2026-10-29