Yahoo account

Raised as a usability problem by 7 people on Hacker News over 13 years (2012–2024), in 7 threads.

People raised many different problems with Yahoo account, but no single problem has yet been raised by 3 people in 3 different months and threads.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 7 complaints

Forced reset requires recalling old secret question answers, otherwise users get locked out2024-08-18
Deleting the account doesn't work; emails keep arriving afterward2018-08-28
Logging back in silently reactivates a deactivated account, forcing a new 90-day wait2016-12-15
Constantly forced to re-authenticate and change passwords; set password doesn't work2016-09-22
Captcha requires copying 20+ random characters, rejects them, and forces hour-long waits2014-06-25
Form rejects every password as too weak, so the user cannot finish resetting2013-07-20
Password silently truncated to 24 characters with no indication, so login fails2012-09-22