Products · Product
Zoho
Raised as a usability problem by 28 people on Hacker News over 17 years (2008–2024), in 25 threads.
People raised many different problems with Zoho, but no single problem has yet been raised by 3 people in 3 different months and threads.
Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.
The newest 28 complaints
- Cluttered desktop interface crammed onto phone; nested menus make features hard to discover2024-04-24
- Inventory, taxation and images don't sync, breaking the sales workflow and product tracking2024-04-24
- Everything on Zoho is confusing and its website is like a maze2023-07-26
- Confusing UI that is hard to understand2022-11-19
- Search can't find archived email and tags don't show in the main inbox view2022-04-10
- Features hidden behind deep menus; calendar sharing not straightforward2022-03-14
- Huge suite makes it slow to find mail settings2021-07-02
- Typing in ticket text has nearly a second of latency2021-05-03
- Too many features with no cohesion, making the product disjointed and hard to navigate2020-09-28
- Felt too cluttered to use comfortably2020-01-05
- Needs a couple of clicks to reach email in the web interface2018-09-24
- Deleted emails don't sync back to the server from iPhone or desktop2018-07-28
- Interface looks amateurish and slapped together, making it hard to use2018-06-07
- Couldn't remove a user account because the admin management UI was broken2017-09-12
- Forwarding keeps stopping, forcing repeated re-enabling through a hard-to-use web interface2016-10-03
- Can't set the timezone correctly in Zoho2016-08-09
- Support asks for your password to verify issues, and support responses take ages2016-03-19
- Interface design is atrocious, making the service hard to work with2013-06-07
- Text too small, icons ugly, not mobile friendly, so user leaves2013-06-07
- Can't find names of any management team members on the website2013-06-07
- Webmail interface is awful and doesn't work well with Android POP client2013-05-21
- Each message shows loading and makes the user wait before it appears2012-02-13
- Web interface is unusable for real work, unlike Gmail2012-02-12
- Interface needs polish; first impression is rough2010-01-18
- Little unification between apps, so switching from one to another is disjointed2009-08-26
- Commenter had a bad experience using it, with no specific problem named2009-02-06
- Zoho's word processor is ugly and unpleasant to use2008-09-08
- Importing presentations works poorly and the UI is dated and hard to use2008-05-24