Products · Product

Gmail

Raised as a usability problem by 1,516 people on Hacker News over 20 years (2007–2026), in 1,004 threads.

Ranked by people · period

This year (last 12 months)Last 5 yearsSince the beginning (2007)

1
Interface is slow to use, so everyday tasks waitReviewed
10 people this year · 7 threads
2
Search fails to find the emails people needUnreviewed
3 people this year · 3 threads
3
Bulk deleting emails in the app is hardUnreviewed
3 people this year · 3 threads

1
Interface is slow to use, so everyday tasks waitReviewed
52 people in the last 5 years · 43 threads
2
Search fails to find the emails people needUnreviewed
15 people in the last 5 years · 15 threads
3
Legitimate emails keep going to spam despite marking Not spamUnreviewed
14 people in the last 5 years · 14 threads
4
Locked out in unusual situations with no way to resolve itUnreviewed
14 people in the last 5 years · 8 threads
5
Tapping a link keeps prompting to open Chrome, not the default browserUnreviewed
9 people in the last 5 years · 9 threads
6
Recovery via recovery email fails despite correct password and accessUnreviewed
9 people in the last 5 years · 6 threads
7
Collapsed threads hide emails, so important messages get missedUnreviewed
8 people in the last 5 years · 8 threads
8
Users spend an hour unable to find how to opt out of AI featuresUnreviewed
6 people in the last 5 years · 4 threads
9
Inbox takes about six seconds to load with eight messagesUnreviewed
5 people in the last 5 years · 5 threads
10
Bulk deleting emails in the app is hardUnreviewed
5 people in the last 5 years · 5 threads
11
2FA login is bothersome when the phone isn't availableUnreviewed
5 people in the last 5 years · 5 threads
12
Forward hidden behind a menu, and the reply button movesUnreviewed
4 people in the last 5 years · 4 threads
13
Filters are hard to find even after creating them many timesUnreviewed
4 people in the last 5 years · 4 threads
14
Spam filter misses many unwanted emails, making inbox unusableUnreviewed
4 people in the last 5 years · 4 threads
15
Endless verification challenges, then login refused after completing themUnreviewed
4 people in the last 5 years · 4 threads
16
Permanently deleting a message takes two steps instead of oneUnreviewed
3 people in the last 5 years · 3 threads
17
At larger font sizes the sidebar squeezes the messages pane with no scrollingUnreviewed
3 people in the last 5 years · 3 threads
18
Dark mode turns sent email text white, so formatting looks wrongUnreviewed
3 people in the last 5 years · 3 threads

1
Interface is slow to use, so everyday tasks waitReviewed
292 people since the beginning · 209 threads
2
Inbox takes about six seconds to load with eight messagesUnreviewed
64 people since the beginning · 49 threads
3
Legitimate emails keep going to spam despite marking Not spamUnreviewed
39 people since the beginning · 36 threads
4
Search fails to find the emails people needUnreviewed
37 people since the beginning · 36 threads
5
Icon-only buttons leave actions unclear until labels are turned onUnreviewed
35 people since the beginning · 23 threads
6
New compose window sits in the corner, making writing harderUnreviewed
35 people since the beginning · 24 threads
7
Locked out in unusual situations with no way to resolve itUnreviewed
21 people since the beginning · 15 threads
8
Collapsed threads hide emails, so important messages get missedUnreviewed
21 people since the beginning · 14 threads
9
Replies can't be popped out into a separate window in new composeUnreviewed
16 people since the beginning · 13 threads
10
Users must relearn the interface after the redesignUnreviewed
16 people since the beginning · 11 threads
11
Forward hidden behind a menu, and the reply button movesUnreviewed
14 people since the beginning · 14 threads
12
Bulk deleting emails in the app is hardUnreviewed
14 people since the beginning · 14 threads
13
Tapping a link keeps prompting to open Chrome, not the default browserUnreviewed
14 people since the beginning · 14 threads
14
Permanently deleting a message takes two steps instead of oneUnreviewed
13 people since the beginning · 11 threads
15
Huge elements and wasted space mean few emails fit on screenUnreviewed
13 people since the beginning · 9 threads
16
Filters are hard to find even after creating them many timesUnreviewed
12 people since the beginning · 11 threads
17
Must constantly switch between three Google accounts to read emailUnreviewed
12 people since the beginning · 12 threads
18
Recovery via recovery email fails despite correct password and accessUnreviewed
10 people since the beginning · 7 threads
19
Default inbox tabs make the email layout hard to useUnreviewed
9 people since the beginning · 7 threads
20
Default sorting and threading make searched-for emails hard to findUnreviewed
8 people since the beginning · 8 threads
21
Fast typing in search triggers shortcuts that delete, mute or archive emailsUnreviewed
8 people since the beginning · 8 threads
22
2FA login is bothersome when the phone isn't availableUnreviewed
8 people since the beginning · 8 threads
23
Users spend an hour unable to find how to opt out of AI featuresUnreviewed
8 people since the beginning · 6 threads
24
Label search misses labelled messages that are in the inboxUnreviewed
8 people since the beginning · 4 threads
25
At larger font sizes the sidebar squeezes the messages pane with no scrollingUnreviewed
7 people since the beginning · 7 threads
26
Deleted emails reappear, and undo leaves them in searchUnreviewed
7 people since the beginning · 7 threads
27
Report spam dialog places unsubscribe beside it, easy to click wrongUnreviewed
7 people since the beginning · 6 threads
28
Opened emails stay unread, so users can't tell what they've readUnreviewed
7 people since the beginning · 7 threads
29
Link preview consumes the login link before users can open itUnreviewed
7 people since the beginning · 7 threads
30
Spam filter misses many unwanted emails, making inbox unusableUnreviewed
7 people since the beginning · 6 threads
31
Endless notifications constantly interrupt usersUnreviewed
6 people since the beginning · 6 threads
32
Takes three to ten seconds to switch to a labelUnreviewed
6 people since the beginning · 6 threads
33
Can never find attachments in the phone appUnreviewed
6 people since the beginning · 6 threads
34
Inline action buttons get clicked by accident and can't be turned offUnreviewed
6 people since the beginning · 6 threads
35
Five tiny menu buttons hidden behind obscure iconsUnreviewed
6 people since the beginning · 5 threads
36
Scrolling often registers as clicks and resets position on backUnreviewed
6 people since the beginning · 6 threads
37
Ads clutter the layout so users can't tell where messages areUnreviewed
6 people since the beginning · 6 threads
38
Clicking an email sometimes does nothing, forcing a page reloadUnreviewed
6 people since the beginning · 6 threads
39
Old emails with attachments won't download or loadUnreviewed
5 people since the beginning · 5 threads
40
Back button works in unexpected waysUnreviewed
5 people since the beginning · 5 threads
41
Oversized buttons, bigger sidebar and less readable font slow readingUnreviewed
5 people since the beginning · 5 threads
42
Middle-click no longer opens emails in a new tabUnreviewed
5 people since the beginning · 4 threads
43
Too many widgets and add-on icons confuse and distractUnreviewed
5 people since the beginning · 4 threads
44
Quoted search with no matches shows partial matches, not no resultsUnreviewed
4 people since the beginning · 4 threads
45
Repeatedly demands browser re-authorization and refuses third-party app loginUnreviewed
4 people since the beginning · 4 threads
46
Emails lack useful inline info, forcing users to click throughUnreviewed
4 people since the beginning · 4 threads
47
No option to paste plain text, so unwanted formatting gets pastedUnreviewed
4 people since the beginning · 4 threads
48
Everyday actions go wrong: wrong sender address, skipped messages, laggy sendingUnreviewed
4 people since the beginning · 4 threads
49
Email threads and subjects are hard to tell apart when inbox is fullUnreviewed
4 people since the beginning · 4 threads
50
Cluttered compose view with live inbox distracts while writingUnreviewed
4 people since the beginning · 4 threads
51
Groups unrelated emails with the same subject togetherUnreviewed
4 people since the beginning · 4 threads
52
Hidden junk in category tabs and endless archiving make sorting hardUnreviewed
4 people since the beginning · 4 threads
53
Web interface is nearly unusable for people using GPGUnreviewed
4 people since the beginning · 4 threads
54
Marking emails as spam is hard in the mobile appUnreviewed
4 people since the beginning · 4 threads
55
Logging out takes five obscure steps and may not fully log outUnreviewed
4 people since the beginning · 4 threads
56
Emails opened from notifications load slowly, so users switch appsUnreviewed
4 people since the beginning · 4 threads
57
New interface is busy, confusing and slow, so users disable featuresUnreviewed
4 people since the beginning · 4 threads
58
Snoozing longer than two hours requires opening the appUnreviewed
4 people since the beginning · 4 threads
59
Some emails are hidden behind other tabs, so users can't see themUnreviewed
4 people since the beginning · 4 threads
60
Changing email address is very hardUnreviewed
4 people since the beginning · 4 threads
61
Spam button icon could be mistaken for an important buttonUnreviewed
4 people since the beginning · 4 threads
62
Top-posting encouraged and inline reply hidden, garbling responsesUnreviewed
4 people since the beginning · 3 threads
63
Can't set Gmail to send plain-text emails, only HTMLUnreviewed
4 people since the beginning · 3 threads
64
IMAP setup needs obscure security settings that fail unpredictablyUnreviewed
4 people since the beginning · 3 threads
65
Endless verification challenges, then login refused after completing themUnreviewed
4 people since the beginning · 4 threads
66
Massively wide lines of text across the screen are hard to readUnreviewed
3 people since the beginning · 3 threads
67
Navigation hides parts without scroll cues, and elements move unexpectedlyUnreviewed
3 people since the beginning · 3 threads
68
Can't find the setting to disable the tabs featureUnreviewed
3 people since the beginning · 3 threads
69
Laggy with images, and emails don't scale to fit the screenUnreviewed
3 people since the beginning · 3 threads
70
Little horizontal space, and pop-out control is hidden off-screenUnreviewed
3 people since the beginning · 3 threads
71
Swipe-to-help-you-type prompt blocks pasting text into new emailUnreviewed
3 people since the beginning · 3 threads
72
Can't search or sort by size, so large attachments require reviewing every messageUnreviewed
3 people since the beginning · 3 threads
73
Next-page buttons only at top, so users think results endedUnreviewed
3 people since the beginning · 3 threads
74
Images inserted inline with confusing drag-and-drop and no way to turn offUnreviewed
3 people since the beginning · 3 threads
75
Newest message at bottom of thread confuses users used to inbox orderUnreviewed
3 people since the beginning · 3 threads
76
Important emails look identical to unimportant ones, so they get missedUnreviewed
3 people since the beginning · 3 threads
77
Typing into search too soon drops letters because the page is slowUnreviewed
3 people since the beginning · 3 threads
78
Suggestion popup appears and interrupts typingUnreviewed
3 people since the beginning · 3 threads
79
Cluttered inbox makes expected emails hard to locate across foldersUnreviewed
3 people since the beginning · 3 threads
80
Old emails can't be found by sender, company, address or date rangeUnreviewed
3 people since the beginning · 3 threads
81
Archiving many messages has unpredictable waits, so users re-clickUnreviewed
3 people since the beginning · 3 threads
82
Folders are hidden by default and must be found in settingsUnreviewed
3 people since the beginning · 3 threads
83
Two menu bars and confusingly named Search Tools appear after searchingUnreviewed
3 people since the beginning · 3 threads
84
Extra intermediate steps slow down keyboard-driven email triageUnreviewed
3 people since the beginning · 3 threads
85
Multi-reply threads get mixed together and become unreadableUnreviewed
3 people since the beginning · 3 threads
86
Working through hundreds of emails needs many extra stepsUnreviewed
3 people since the beginning · 3 threads
87
Valuable email buried under many irrelevant resultsUnreviewed
3 people since the beginning · 3 threads
88
Shows only sender names, not addresses, so messages are hard to identifyUnreviewed
3 people since the beginning · 3 threads
89
Dark mode turns sent email text white, so formatting looks wrongUnreviewed
3 people since the beginning · 3 threads
90
Popup looks like an advertisement, so users miss it is a real actionUnreviewed
3 people since the beginning · 3 threads
91
Legitimate emails and invitations vanish or get rejected with no debuggingUnreviewed
3 people since the beginning · 3 threads
92
Accidentally clicking a Google pop-up leads to a Chrome downloadUnreviewed
3 people since the beginning · 3 threads
93
Performance is so poor with new UI that users switch to basic HTMLUnreviewed
3 people since the beginning · 3 threads
94
Label unread counts hidden unless hovering, so unread status isn't visibleUnreviewed
3 people since the beginning · 3 threads
95
Search doesn't work in Inbox, so users must switch for chat searchesUnreviewed
3 people since the beginning · 3 threads
96
Links still redirect through a Google URL after disabling the settingUnreviewed
3 people since the beginning · 3 threads
97
Tab key moves focus and sends half-written emails by accidentUnreviewed
3 people since the beginning · 3 threads

Every issue, all time, most people first

Interface is slow to use, so everyday tasks waitReviewed
292 people since 2008, in 19 different years · 10 this year
20072026
Read the reviewed issue →
Something wrong here?
Inbox takes about six seconds to load with eight messagesUnreviewed
64 people since 2008, in 15 different years · none this year
20072026
- Takes 10-20 seconds to show the loading page, with no indication of progress2025-07-26
- Deleting many messages quickly is very slow, making inbox triage a slog2023-07-10
- Webapp loads so slowly the user switches to HTML view; delete needs opening the app2023-05-08
Something wrong here?
Legitimate emails keep going to spam despite marking Not spamUnreviewed
39 people since 2011, in 15 different years · 1 this year
20072026
- Legitimate class action emails land in spam, and forwarding skips spam with no option to change it2026-06-02
- Inbox and Spam folder split makes legitimate mail easy to miss2025-01-14
- Marking spam only affects that one sender, so users must repeat it for every new spammer2024-01-10
Something wrong here?
Search fails to find the emails people needUnreviewed
37 people since 2009, in 15 different years · 3 this year
20072026
- Search doesn't work in mail clients for old messages, only in Gmail's web UI2026-06-05
- Users must keep Gmail app just to search mail, finding it frustrating2026-01-23
- Can't find emails by specific words or senders that they know exist2025-12-12
Something wrong here?
Icon-only buttons leave actions unclear until labels are turned onUnreviewed
35 people since 2011, in 10 different years · none this year
20072026
- Abstract icons replacing text labels make actions like Archive and Move to hard to guess2023-07-18
- Unlabeled icons force waiting for tooltips to know which action a button performs2022-02-16
- Monochrome icons are hard to tell apart, making toolbar unusable2021-03-03
Something wrong here?
New compose window sits in the corner, making writing harderUnreviewed
35 people since 2010, in 8 different years · none this year
20072026
- Compose window is small and awkwardly placed in the bottom right corner2022-02-14
- New compose button is hard to find or use2018-09-27
- Compose window size setting is so hidden the user couldn't find it without searching2016-02-29
Something wrong here?
Collapsed threads hide emails, so important messages get missedUnreviewed
21 people since 2009, in 10 different years · 1 this year
20072026
- Email threads and notifications are hard to manage; noise and inconsistent formatting bury important messages2026-06-02
- Gmail's UI is poor, with no proper quoting or threading support2025-10-03
- Threads by default make emails hard to read, with no proper quoting and hidden text2025-08-08
Something wrong here?
Locked out in unusual situations with no way to resolve itUnreviewed
21 people since 2012, in 7 different years · 1 this year
20072026
- Account locked with no reason given and no support to resolve it2026-11-03
- Locked out despite correct password, with unclear message and no way to recover2025-07-18
- Demands an old password and security question it can't answer, locking the user out2022-12-24
Something wrong here?
Replies can't be popped out into a separate window in new composeUnreviewed
16 people since 2009, in 8 different years · none this year
20072026
- Layout is illogical when replying and forwarding emails2021-01-19
- Reply pane only appears after clicking the reply button twice2019-02-11
- Main reply button defaults to reply all, so replies go to everyone by accident2018-04-29
Something wrong here?
Users must relearn the interface after the redesignUnreviewed
16 people since 2011, in 7 different years · none this year
20072026
- Forced redesigns remove functionality and lower information density2022-11-10
- Frequent UI redesigns disrupt users and force relearning2020-09-25
- Dislikes the new design and UX, and cannot revert to the old version2018-11-05
Something wrong here?
Forward hidden behind a menu, and the reply button movesUnreviewed
14 people since 2010, in 12 different years · 1 this year
20072026
- Attachment options are unclear and third-party file picker no longer offered2026-09-07
- Forward-as-attachment option is well hidden and not findable in the mobile app2024-04-01
- Forward and reply all are hidden behind multiple clicks, and Subject, CC and BCC fields are hard to find2022-07-09
Something wrong here?
Bulk deleting emails in the app is hardUnreviewed
14 people since 2010, in 9 different years · 3 this year
20072026
- Deleting emails in Gmail is awkward and frustrating for the user2026-05-15
- Select-all in spam shows only delete forever and mark as not spam, with no other option2026-04-13
- Removed the select-all bulk delete by sender, making mass deletion harder2025-12-05
Something wrong here?
Tapping a link keeps prompting to open Chrome, not the default browserUnreviewed
14 people since 2018, in 7 different years · 1 this year
20072026
- Keeps re-prompting to switch browsers even after user picked Safari2026-07-27
- Can't stop the app repeatedly pushing Chrome as the default browser2025-04-23
- Link prompt keeps asking to pick a browser despite remember option, pushing toward Chrome download2024-08-23
Something wrong here?
Permanently deleting a message takes two steps instead of oneUnreviewed
13 people since 2011, in 9 different years · none this year
20072026
- Bulk delete shows false completion while most messages remain in trash2025-07-01
- Delete is buried, so users must open a message to delete it2022-07-13
- Deleting big emails is stupidly hard and the interface is very slow2022-02-07
Something wrong here?
Huge elements and wasted space mean few emails fit on screenUnreviewed
13 people since 2010, in 6 different years · none this year
20072026
- Modern Gmail wastes most of the screen on whitespace, lowering information density2023-09-26
- Excess space between email rows means fewer messages visible, making scanning harder2019-04-26
- Icons are hard to decode and email list wastes space, requiring extra scrolling2018-11-05
Something wrong here?
Filters are hard to find even after creating them many timesUnreviewed
12 people since 2012, in 8 different years · 2 this year
20072026
- Can't customize categories, and filter-from-category instructions get ignored, forcing manual filter setup2025-11-29
- Cannot set up filtering in Gmail, so inbox sorting is hard2025-11-19
- Existing filter interface is clunky and finicky, deterring users from creating filters2025-04-24
Something wrong here?
Must constantly switch between three Google accounts to read emailUnreviewed
12 people since 2011, in 7 different years · none this year
20072026
- Gmail account is unusable, and purchased Android apps can't be transferred to another account2019-05-17
- Gmail keeps merging work and personal accounts, forcing extra clicks to switch between them2019-04-02
- Cannot sign out of a single Google account without signing out of all of them2017-11-07
Something wrong here?
Recovery via recovery email fails despite correct password and accessUnreviewed
10 people since 2020, in 5 different years · none this year
20072026
- Account recovery rejected a correct old password, leaving the user locked out2025-07-18
- Recovery via recovery email fails despite correct password and access to that email2024-08-18
- Grandma's account got locked out with no recovery options, so she gave up email2024-04-23
Something wrong here?
Default inbox tabs make the email layout hard to useUnreviewed
9 people since 2013, in 5 different years · none this year
20072026
- Tabbed inbox forces constant checking of extra tabs to avoid missing emails2020-11-10
- Inbox tabs are clunky, with dated pagination and ads at the top2019-04-02
- Default inbox tabs make the email layout horrible to use2017-08-31
Something wrong here?
Default sorting and threading make searched-for emails hard to findUnreviewed
8 people since 2009, in 7 different years · none this year
20072026
- Default sorting and threading make it hard to find searched-for emails2021-03-18
- Search misses emails because threads are clustered, so people can't find things2018-09-15
- Non-chronological sorting makes it hard to find emails; only seven visible at once2015-02-19
Something wrong here?
Fast typing in search triggers shortcuts that delete, mute or archive emailsUnreviewed
8 people since 2011, in 6 different years · 1 this year
20072026
- Fast typing in search triggers shortcuts, accidentally deleting, muting or archiving emails2025-11-07
- Fast typing in search triggers keyboard shortcuts that archive or mark emails2023-04-19
- Typing triggers hotkeys mid-word, deleting drafts and archiving conversations accidentally2018-12-09
Something wrong here?
2FA login is bothersome when the phone isn't availableUnreviewed
8 people since 2013, in 5 different years · none this year
20072026
- Connecting third-party mail clients requires an elaborate, changing authentication process2023-09-24
- Login prompts push phone number and other 2FA options often fail2023-02-21
- Stuck in a login authentication loop when trying to change the 2FA phone number2022-09-16
Something wrong here?
Users spend an hour unable to find how to opt out of AI featuresUnreviewed
8 people since 2014, in 5 different years · 3 this year
20072026
- Can't enable useful features without also turning on intrusive AI features2026-06-03
- AI buttons clutter interfaces and can't be avoided without a full Smart Features opt-in2026-06-02
- AI features are forced on users in place of the real product, which is annoying2026-06-02
Something wrong here?
Label search misses labelled messages that are in the inboxUnreviewed
8 people since 2009, in 5 different years · none this year
20072026
- Labels get hidden, so users rely on search to find email2021-03-09
- Label search misses messages that carry the label and are in the inbox2018-01-15
- Can't scope search to a label's sub-labels, so results flood in across all mail2016-04-05
Something wrong here?
At larger font sizes the sidebar squeezes the messages pane with no scrollingUnreviewed
7 people since 2011, in 6 different years · none this year
20072026
- Sidebar and mail rows waste screen space, showing few items; compose button far from mouse2023-08-21
- Sidebar too wide with dead space, can't drag it narrower to see full email subjects2023-01-30
- Sidebar cluttered with chat, rooms and Meet items, pushing mailboxes into a small area2022-02-01
Something wrong here?
Deleted emails reappear, and undo leaves them in searchUnreviewed
7 people since 2008, in 6 different years · none this year
20072026
- Undo option vanishes after a while, so user can't recover a deleted email after switching windows2022-11-23
- Deleting hundreds of messages at once glitches halfway, then shows errors on reload2020-04-14
- Deleted messages reappear and duplicates are hard to get rid of2019-12-14
Something wrong here?
Report spam dialog places unsubscribe beside it, easy to click wrongUnreviewed
7 people since 2013, in 6 different years · 1 this year
20072026
- Report spam dialog pushes unsubscribe, showing both buttons so it's easy to pick the wrong one2026-04-13
- Gmail's unsubscribe option is buried in a dropdown and the UI is obscure2021-02-17
- Unsubscribing from newsletters requires many steps across tabs and unclear confirmation buttons2021-02-17
Something wrong here?
Opened emails stay unread, so users can't tell what they've readUnreviewed
7 people since 2010, in 6 different years · none this year
20072026
- Emails that seem part of same thread are split apart, and whole thread gets marked read unseen2019-03-14
- Emails opened briefly stay unread, so the user can't tell which messages they've read2018-09-18
- Threads with new unread mail vanish from Unread, so the user only sees an unexplained Inbox count2018-09-07
Something wrong here?
Link preview consumes the login link before users can open itUnreviewed
7 people since 2017, in 5 different years · none this year
20072026
- Link preview in Gmail consumes the login link before user can open it in browser2024-09-07
- Email links open in a different Chrome instance, so saved info and saves don't work properly2021-11-14
- Gmail consumes single-use reset tokens when scanning links, so users' reset links fail2021-08-02
Something wrong here?
Spam filter misses many unwanted emails, making inbox unusableUnreviewed
7 people since 2019, in 5 different years · none this year
20072026
- Spam emails keep reaching inbox and Google support refuses to fix it2024-05-15
- Spam filter misses many unwanted emails, making inbox nearly unusable2023-08-31
- Brazilian spam floods the inbox despite a filter, making the account nearly unusable2022-04-18
Something wrong here?
Endless notifications constantly interrupt usersUnreviewed
6 people since 2013, in 6 different years · none this year
20072026
- Default notifications for every email are hard to find and tune2025-09-03
- Endless email notifications are constant interruptions the user finds abhorrent2018-09-29
- Phone notifications for new mail arrive hours or days late2017-10-25
Something wrong here?
Takes three to ten seconds to switch to a labelUnreviewed
6 people since 2010, in 6 different years · none this year
20072026
- Switching inboxes or labels takes several seconds in Firefox2019-08-30
- Opening an email or applying a label takes seconds to respond2018-10-26
- Multi-second delays when switching to a label2014-03-19
Something wrong here?
Can never find attachments in the phone appUnreviewed
6 people since 2011, in 6 different years · none this year
20072026
- Text attachments can't be opened, searched and copied in the app, forcing a long workaround2022-05-03
- Attachments sit at the bottom of long threads, so users must scroll and scan to find them2018-04-29
- Attachments are easy to miss and threads are hard to follow2016-04-27
Something wrong here?
Inline action buttons get clicked by accident and can't be turned offUnreviewed
6 people since 2016, in 5 different years · none this year
20072026
- Ads shift into the inbox right as you click, so you accidentally open an ad instead of an email2022-05-09
- Ads load and shift emails down, so clicks land on the wrong message2021-11-30
- Ads load above emails after a delay, so clicks land on ads instead of intended messages2021-11-11
Something wrong here?
Five tiny menu buttons hidden behind obscure iconsUnreviewed
6 people since 2011, in 5 different years · none this year
20072026
- Icons hidden behind a hamburger menu make options harder to reach2023-10-26
- Toolbar has many similar-looking icons, making the needed one hard to find2020-09-23
- Five tiny menu buttons hidden behind obscure icons, some not actually menus2019-04-26
Something wrong here?
Scrolling often registers as clicks and resets position on backUnreviewed
6 people since 2010, in 4 different years · 2 this year
20072026
- Gmail lacks infinite scrolling, so people must page through emails2026-08-11
- Scrolling often registers as clicks and resets position on back, making mail list almost unusable2026-04-09
- Top part of Gmail sometimes scrolls up permanently with no way back2018-12-04
Something wrong here?
Ads clutter the layout so users can't tell where messages areUnreviewed
6 people since 2012, in 3 different years · none this year
20072026
- Web version feels cluttered, mixing Skype and ads into the interface2018-12-08
- Ads clutter the layout so user can't tell where messages are2018-09-13
- Ads styled like emails make the inbox harder to tell apart from real messages2013-07-19
Something wrong here?
Clicking an email sometimes does nothing, forcing a page reloadUnreviewed
6 people since 2010, in 3 different years · none this year
20072026
- Emails randomly fail to open, requiring a page refresh; search sometimes returns zero results2018-11-18
- Web interface gets in the way and often fails to open emails when clicked2018-10-26
- Clicking an email sometimes does nothing, forcing a page reload2018-09-30
Something wrong here?
Old emails with attachments won't download or loadUnreviewed
5 people since 2010, in 5 different years · none this year
20072026
- Old emails with attachments won't download or load, and the whole thing is very slow2025-09-09
- Attaching files is slow without drag and drop in plain HTML Gmail2023-02-10
- Opening a long email thread with many attachments spins forever and crashes the browser2021-05-28
Something wrong here?
Back button works in unexpected waysUnreviewed
5 people since 2007, in 4 different years · none this year
20072026
- Back button works in unexpected ways2023-05-14
- Back button goes to previous browser page if clicked before loading finishes2018-09-28
- Back button is out of thumb reach, so one-handed use got harder after swipe-down was removed2018-04-29
Something wrong here?
Oversized buttons, bigger sidebar and less readable font slow readingUnreviewed
5 people since 2013, in 4 different years · none this year
20072026
- Small icons and buttons pile up until the interface becomes clunky2021-03-09
- Oversized buttons, larger sidebar, less readable font, and slowness make the new interface harder to use2018-10-04
- Cluttered layout with inconsistent button sizes and unlabeled icons, leaving little room for messages2018-09-28
Something wrong here?
Middle-click no longer opens emails in a new tabUnreviewed
5 people since 2012, in 4 different years · none this year
20072026
- Middle-click no longer opens emails in a new tab, a feature that used to work2020-07-11
- Middle-click to open an email in a new tab doesn't work2020-05-11
- Middle-click or open-in-new-tab for mail no longer works in Gmail2016-10-07
Something wrong here?
Too many widgets and add-on icons confuse and distractUnreviewed
5 people since 2012, in 3 different years · none this year
20072026
- Too many widgets and add-on icons that perplex, distract and confuse2018-09-13
- Desktop Gmail has too many widgets and add-on icons that confuse and distract2018-09-12
- Gmail icons are hard to understand and make sense of2018-05-14
Something wrong here?
Quoted search with no matches shows partial matches, not no resultsUnreviewed
4 people since 2011, in 5 different years · none this year
20072026
- Exact-phrase search ignored; AI overrides quoted search terms2024-10-31
- Exact-match searches often fail to return expected results2020-11-02
- Exact-string search silently returns partial matches with no clear indication2020-10-21
Something wrong here?
Repeatedly demands browser re-authorization and refuses third-party app loginUnreviewed
4 people since 2015, in 4 different years · none this year
20072026
- Gmail repeatedly demands browser re-authorization and often refuses login from third-party mail apps2022-06-13
- Gmail keeps asking which browser to use, every single time2018-06-30
- Gmail experience differs a lot depending on how the user connects2016-08-20
Something wrong here?
Emails lack useful inline info, forcing users to click throughUnreviewed
4 people since 2012, in 4 different years · none this year
20072026
- Emails lack useful info inline, forcing users to click through to see it2022-08-10
- Parents don't discover or remember shortcuts, so they mouse through each email2020-08-07
- Slow and hard to navigate; can't easily see who is in an email list2013-12-11
Something wrong here?
No option to paste plain text, so unwanted formatting gets pastedUnreviewed
4 people since 2011, in 4 different years · none this year
20072026
- Can't compose rich text or paste lists correctly, causing formatting problems2023-03-21
- Pasting copies unwanted formatting and fixing it requires jumping through hoops2022-05-12
- No option to paste plain text, so formatting gets pasted when it is not wanted2020-10-18
Something wrong here?
Everyday actions go wrong: wrong sender address, skipped messages, laggy sendingUnreviewed
4 people since 2009, in 4 different years · none this year
20072026
- Messages fail to send or send twice, line breaks don't render, and the UI is unresponsive2015-09-07
- Conversations take seconds to open and sends fail, requiring repeated retries2012-09-05
- Many everyday actions are hard: wrong send address, skipped messages, unclear return behavior, laggy sending2010-10-29
Something wrong here?
Email threads and subjects are hard to tell apart when inbox is fullUnreviewed
4 people since 2014, in 4 different years · none this year
20072026
- Hard to tell email threads apart and needs 2-3 clicks to see sender or recipient addresses2019-12-19
- Hard to tell email threads apart and read subjects when inbox is full2018-09-28
- Sender-focused layout makes finding the right email cumbersome for multi-thread conversations2018-09-12
Something wrong here?
Cluttered compose view with live inbox distracts while writingUnreviewed
4 people since 2012, in 4 different years · none this year
20072026
- Can't format text or view another email while writing one2022-10-18
- Compose box covers the email being read; no way to detach it2018-05-08
- Writing plain-text emails has become cumbersome, and the UI sometimes stops showing new mail2017-09-13
Something wrong here?
Groups unrelated emails with the same subject togetherUnreviewed
4 people since 2010, in 4 different years · none this year
20072026
- Duplicate emails from same site arrive across multiple addresses, cluttering the combined inbox2022-04-08
- Same-subject form emails from different users get merged into one thread, making individual replies hard to track2014-07-17
- Groups unrelated emails with the same subject together, making it unusable2013-09-07
Something wrong here?
Hidden junk in category tabs and endless archiving make sorting hardUnreviewed
4 people since 2019, in 4 different years · none this year
20072026
- Can't sub-segment categories, so important emails get lost in clutter2023-12-21
- Without Gmail's auto-categorizing, junk mail makes the inbox unusable2022-12-27
- Important emails land in the wrong category, making the inbox feel unreliable2020-06-21
Something wrong here?
Web interface is nearly unusable for people using GPGUnreviewed
4 people since 2014, in 4 different years · none this year
20072026
- Migrating from GSuite to Gmail was a nightmare2020-04-11
- Gmail lacks one-touch PGP and has poor usability with many aliases2019-06-05
- PGP encryption is hard to use in Gmail, requiring extra effort2017-04-26
Something wrong here?
Marking emails as spam is hard in the mobile appUnreviewed
4 people since 2010, in 4 different years · none this year
20072026
- Hard to mark emails as spam in the mobile app2023-01-20
- Checking email through the mobile web version is extremely inconvenient and high-friction2022-04-22
- Hard to reach the correct email in the mobile app2019-03-14
Something wrong here?
Logging out takes five obscure steps and may not fully log outUnreviewed
4 people since 2011, in 4 different years · none this year
20072026
- Gets logged out automatically during login, bouncing back to the login page2018-09-28
- Logging out takes five obscure steps and still may not fully log you out2014-11-20
- After logging out, the login screen only offers linked accounts, so logging into another account requires clearing cookies or private browsing2013-11-08
Something wrong here?
Emails opened from notifications load slowly, so users switch appsUnreviewed
4 people since 2010, in 4 different years · none this year
20072026
- Email takes seconds to open and buttons lag; can't mark notifications as read, forcing workarounds2022-08-12
- Emails opened from notifications take too long to load, so the user switches to Mail.app2014-11-04
- Tapping a new-mail notification takes about ten seconds to open the message, and often opens the wrong one2012-12-15
Something wrong here?
New interface is busy, confusing and slow, so users disable featuresUnreviewed
4 people since 2011, in 4 different years · none this year
20072026
- Interface feels slow, and it keeps nagging the user to install the app2020-11-18
- New interface is busy, confusing and slow, forcing users to disable features2018-11-05
- Unnecessary interface changes that frustrate users and make the app harder to use2013-07-08
Something wrong here?
Snoozing longer than two hours requires opening the appUnreviewed
4 people since 2018, in 3 different years · none this year
20072026
- Can't snooze before sending or edit after sending, needs many clicks and waiting2021-09-08
- Snoozing longer than two hours requires opening the app, unlike Inbox2019-04-07
- Snooze option took an hour to find and only appeared after visiting the web version2018-09-12
Something wrong here?
Some emails are hidden behind other tabs, so users can't see themUnreviewed
4 people since 2013, in 3 different years · none this year
20072026
- Can't find anything in Gmail without hunting through partitioned tabs2023-04-28
- New emails are hidden in tabs and buried in long threads, so they are hard to spot2017-08-31
- Some emails are hidden behind other tabs, so the user can't see them2013-08-16
Something wrong here?
Changing email address is very hardUnreviewed
4 people since 2018, in 3 different years · none this year
20072026
- Elderly non-technical users struggle to regain access to their Gmail account2023-10-10
- Hijacked Gmail accounts are very hard for users to get back2020-08-03
- Changing email address is very hard, so users stay tied to Gmail2018-12-07
Something wrong here?
Spam button icon could be mistaken for an important buttonUnreviewed
4 people since 2012, in 3 different years · none this year
20072026
- Spam button icon could be mistaken for an important button2023-10-26
- Forgets which tiny grey-on-grey button is reply or spam, needs tooltips every time2019-05-12
- Red button's meaning is unclear; users may assume it deletes or marks mail as spam2012-09-25
Something wrong here?
Top-posting encouraged and inline reply hidden, garbling responsesUnreviewed
4 people since 2012, in 3 different years · none this year
20072026
- Interface encourages top-posting and hides inline reply option, garbling responses written inside quoted text2019-03-14
- Text box too small to select and cut long quoted sections of replies2013-07-18
- Quoted text is collapsed by default, so users unknowingly top-post replies2012-11-28
Something wrong here?
Can't set Gmail to send plain-text emails, only HTMLUnreviewed
4 people since 2011, in 3 different years · none this year
20072026
- Update forced all phone emails to HTML, so plaintext sending no longer possible2022-02-17
- No way to switch the app between plain-text and HTML email sending2012-07-21
- Can't set Gmail to send plain-text emails, only HTML2012-07-21
Something wrong here?
IMAP setup needs obscure security settings that fail unpredictablyUnreviewed
4 people since 2012, in 3 different years · none this year
20072026
- Can't get OAuth IMAP sync working; old instructions are outdated2022-03-01
- IMAP client setup needs obscure security settings with scary names, and sometimes fails2017-11-08
- Connecting an IMAP client requires obscure security settings that sometimes fail and then work unpredictably2017-11-08
Something wrong here?
Endless verification challenges, then login refused after completing themUnreviewed
4 people since 2022, in 2 different years · none this year
20072026
- Endless verification challenges and codes, then refuses login despite completing all of them2023-04-29
- Repeatedly forced to verify identity on every private-mode login, even with a strong password2023-02-03
- Repeated captchas and password re-entry on every new device, account locked out of verification2022-12-28
Something wrong here?
Massively wide lines of text across the screen are hard to readUnreviewed
3 people since 2009, in 4 different years · none this year
20072026
- Text seems to slide out of the eyes while reading after redesign2018-09-20
- Read messages shown in thin grey text are hard to read2014-11-16
- No preview window, and document text lines are too long to read comfortably2010-02-23
Something wrong here?
Navigation hides parts without scroll cues, and elements move unexpectedlyUnreviewed
3 people since 2011, in 3 different years · none this year
20072026
- Navigation sidebar collapses unless hovered, so elderly user can't find it2020-06-19
- A menu pops up unexpectedly when the user tries to use the scroll bar2012-11-27
- Navigation hides important parts without scroll indication; confusing layout; elements spring to life unexpectedly2011-12-05
Something wrong here?
Can't find the setting to disable the tabs featureUnreviewed
3 people since 2013, in 3 different years · none this year
20072026
- Basic HTML view lacks tabs, making it unusable for the commenter2018-09-28
- Commenter can't find the setting to disable the tabs feature2017-08-31
- Can't opt out of new tabs; opting out requires deleting tabs in settings, not intuitive2013-07-23
Something wrong here?
Laggy with images, and emails don't scale to fit the screenUnreviewed
3 people since 2011, in 3 different years · none this year
20072026
- Images shrink when zooming, lags to update, and can't be right-clicked to open2022-03-08
- Composer becomes unusable with large images; emails with several pictures are hard to navigate2013-05-03
- Laggy when emails have images, and emails don't scale down to fit the screen2011-11-02
Something wrong here?
Little horizontal space, and pop-out control is hidden off-screenUnreviewed
3 people since 2013, in 3 different years · none this year
20072026
- Mail gets little horizontal space; pop-out control is hidden off-screen and unlabeled2021-02-03
- Collapsed menu shows meaningless icons, and hovering expands it over email content2018-10-03
- Pop-up composer cramps writing space and hides emails being referenced on small screens2013-05-30
Something wrong here?
Swipe-to-help-you-type prompt blocks pasting text into new emailUnreviewed
3 people since 2010, in 3 different years · 1 this year
20072026
- A 'swipe to help you type' prompt blocks pasting text into a new email2026-06-03
- Copy-paste fails and cursor jumps randomly while editing text in the email box2022-02-02
- Text selection and copy-paste are hidden; users must use an obscure Shift-S keyboard sequence2010-05-06
Something wrong here?
Can't search or sort by size, so large attachments require reviewing every messageUnreviewed
3 people since 2009, in 3 different years · 1 this year
20072026
- Cleanup tool can't sort messages by size, so largest ones can't be found2026-06-02
- No way to search for largest messages, mailing lists, or subject characters2010-05-28
- Cannot search or sort by size, so finding large attachments means reviewing every message2009-09-29
Something wrong here?
Next-page buttons only at top, so users think results endedUnreviewed
3 people since 2012, in 3 different years · 1 this year
20072026
- Can't jump to start or end of search results, only page by page2026-01-23
- Can't find the "next" button on search results2024-03-30
- Next-page buttons only at top of results, so users scroll to bottom and think results ended2012-04-22
Something wrong here?
Images inserted inline with confusing drag-and-drop and no way to turn offUnreviewed
3 people since 2010, in 3 different years · none this year
20072026
- Images get inserted inline in the message, with confusing drag-and-drop rules, and no option to turn it off2021-03-09
- Subject and address fields won't accept keyboard typing or Ctrl-C/V paste, and drag-and-drop attachments become inline images2013-05-03
- Users drag files onto the message text area, which doesn't accept them, because only the green box works2010-04-15
Something wrong here?
Newest message at bottom of thread confuses users used to inbox orderUnreviewed
3 people since 2014, in 3 different years · none this year
20072026
- Threaded replies display as if bottom-posted while sending defaults to top-posted, confusing other mail clients2020-04-07
- Collapsed threads and illogical ordering confuse users about what they're seeing2019-03-14
- Newest message at bottom of thread, opposite of inbox ordering, confuses users2014-09-19
Something wrong here?
Important emails look identical to unimportant ones, so they get missedUnreviewed
3 people since 2012, in 3 different years · none this year
20072026
- Smart email organizing is confusing and the person can't make sense of it2022-08-28
- Important emails look identical to unimportant ones, so users miss ones that matter2019-03-14
- Notifications look like emails, which could confuse users2012-06-20
Something wrong here?
Typing into search too soon drops letters because the page is slowUnreviewed
3 people since 2018, in 3 different years · 1 this year
20072026
- Typing in search suddenly jumps focus elsewhere on Firefox2025-11-07
- Typing into search too soon drops letters because the page is slow2021-12-19
- Keyboard search sometimes shows a blank results area, ignoring commands, even after refresh2018-11-05
Something wrong here?
Suggestion popup appears and interrupts typingUnreviewed
3 people since 2018, in 3 different years · 1 this year
20072026
- AI writing suggestions appear only after clicking an unclear link2025-11-07
- Contact suggestions pop up mid-typing and get clicked by accident2020-11-10
- Suggestion popup appears and interrupts the user's typing2018-11-14
Something wrong here?
Cluttered inbox makes expected emails hard to locate across foldersUnreviewed
3 people since 2012, in 3 different years · none this year
20072026
- Search operators for primary inbox unread emails are inconsistent and hard to discover2020-10-21
- Can't find wanted emails; inbox feels jumbled and messy2015-02-19
- Inbox is cluttered and unsorted, and expected emails can be hard to locate across folders2012-04-15
Something wrong here?
Old emails can't be found by sender, company, address or date rangeUnreviewed
3 people since 2012, in 3 different years · none this year
20072026
- Old emails can't be found by sender, company, address or date range2025-07-26
- Hard to switch away because it has no comparable search for old email2020-06-15
- Can't find old emails without guessing the exact word form used2012-11-28
Something wrong here?
Archiving many messages has unpredictable waits, so users re-clickUnreviewed
3 people since 2010, in 3 different years · none this year
20072026
- Archiving fails when mark-as-read lags; search fails on trivial queries; can't tell if email was accidentally archived2024-03-30
- Clicking a message to open it accidentally hits an archive button, archiving the message2018-11-05
- Archiving many messages has unpredictable wait times, so users re-click thinking it's broken2010-11-04
Something wrong here?
Folders are hidden by default and must be found in settingsUnreviewed
3 people since 2012, in 3 different years · none this year
20072026
- Folders are hidden until the user clicks the sidebar first2023-02-09
- Rarely used folders hidden behind an expander with no option to always show them2016-04-15
- Folders are hidden by default and must be found in settings to show2012-04-27
Something wrong here?
Two menu bars and confusingly named Search Tools appear after searchingUnreviewed
3 people since 2010, in 3 different years · none this year
20072026
- Two menu bars and confusingly named Search Tools appear after searching, changing often2013-05-03
- Searching by contact or auto-labelling by contact takes many hidden menus and workarounds2012-01-20
- Some people find Gmail's left menu and top search bar counterintuitive2010-02-09
Something wrong here?
Extra intermediate steps slow down keyboard-driven email triageUnreviewed
3 people since 2012, in 3 different years · none this year
20072026
- Feels less intuitive and slower to use than Fastmail2016-11-21
- Extra intermediate steps slow down the user's fast keyboard-driven email triage2015-02-20
- Responding to emails on a phone is much slower and harder than texting2012-10-30
Something wrong here?
Multi-reply threads get mixed together and become unreadableUnreviewed
3 people since 2017, in 3 different years · none this year
20072026
- Threading causes mistakes, as people forget to reply to all2024-10-29
- Multi-reply threads are mixed together and become impossible to read2020-12-14
- Mixed direct and reply-all responses in threads get missed and are hard to find2017-10-02
Something wrong here?
Working through hundreds of emails needs many extra stepsUnreviewed
3 people since 2013, in 3 different years · none this year
20072026
- Working through hundreds of emails in Gmail requires jumping through hoops2019-10-12
- Gmail's interface is hard to use for handling multiple messages at once2018-11-16
- Configuring Gmail to send from a personal domain takes too many convoluted steps2013-07-26
Something wrong here?
Valuable email buried under many irrelevant resultsUnreviewed
3 people since 2014, in 3 different years · none this year
20072026
- Search suggestions bury the wanted email in piles of unread notifications and are unhelpful2022-02-02
- Valuable email buried under many irrelevant results, hard to find2015-01-07
- Important work emails land in Forums, Spam or Archive at random, unnoticed2014-02-21
Something wrong here?
Shows only sender names, not addresses, so messages are hard to identifyUnreviewed
3 people since 2009, in 3 different years · none this year
20072026
- Shows only sender names, not email addresses, so messages are confusing to identify2020-10-08
- Can't quickly tell who sent each message since sender images are missing2019-04-03
- Clicking a sender's name doesn't show all messages from that person2009-04-25
Something wrong here?
Dark mode turns sent email text white, so formatting looks wrongUnreviewed
3 people since 2024, in 3 different years · 1 this year
20072026
- Dark mode silently changes email text colour to white, so sent emails show wrong formatting2026-09-04
- Gmail's automatic dark mode makes emails look bad by forcing white backgrounds2025-05-07
- Email dark mode auto-inverts colors, so authors cannot control how their design looks2024-05-07
Something wrong here?
Popup looks like an advertisement, so users miss it is a real actionUnreviewed
3 people since 2016, in 3 different years · none this year
20072026
- Popup forces users to pick between two options that both feel like a lie2022-05-11
- Frequent 'Are you sure?' pop-ups interrupt flow for actions users intended2020-12-18
- Popup looks like an advertisement, so users may not realize it's a real action2016-04-01
Something wrong here?
Legitimate emails and invitations vanish or get rejected with no debuggingUnreviewed
3 people since 2021, in 3 different years · none this year
20072026
- Emails silently vanished with no bounce or error message, hard to diagnose2023-02-03
- Legitimate emails and invitations silently vanish or get rejected with no way to debug2022-12-26
- Legitimate business emails silently sent to spam or rejected, with no visible feedback2021-09-23
Something wrong here?
Accidentally clicking a Google pop-up leads to a Chrome downloadUnreviewed
3 people since 2017, in 3 different years · none this year
20072026
- Accidentally clicking a Google pop-up that takes you to download Chrome2024-07-18
- Confusing popup makes the partner think the link opened in Safari and she accidentally picks Chrome2023-05-03
- Repeated Chrome download pop-up appears every time a link is clicked on iOS2017-04-15
Something wrong here?
Buttons suddenly change function without warningUnreviewed
3 people since 2014, in 2 different years · none this year
20072026
- Interface keeps changing every month, so users can't find buttons like compose2016-08-08
- Buttons suddenly change function without warning, so users must keep checking the interface2016-04-01
- Buttons may change meaning unexpectedly, so users must re-read every button before clicking2016-04-01
Something wrong here?
Performance is so poor with new UI that users switch to basic HTMLUnreviewed
3 people since 2018, in 2 different years · none this year
20072026
- Interactions in the default UI are slower than the Basic HTML version2020-05-11
- Performance is terrible with the new UI, forcing a switch to basic HTML2018-09-28
- Added rich features make the HTML interface feel intrusive and frustrating to use2018-02-15
Something wrong here?
Label unread counts hidden unless hovering, so unread status isn't visibleUnreviewed
3 people since 2011, in 2 different years · none this year
20072026
- Hovering hides info like unread counts and received times that were previously visible2018-09-16
- Unread counts for labels hidden unless hovering, so unread status no longer visible at a glance2011-12-05
- Important labels with unread counts are hidden, forcing hovering to check incoming mail2011-11-02
Something wrong here?
Search doesn't work in Inbox, so users must switch for chat searchesUnreviewed
3 people since 2016, in 2 different years · none this year
20072026
- Can't search chats or set up filters from the phone app2018-06-01
- Chat history can't be searched in Inbox, forcing a switch back to Gmail2018-02-11
- Search doesn't work in Inbox, so users must switch to Gmail for chat searches2016-03-29
Something wrong here?
Links still redirect through a Google URL after disabling the settingUnreviewed
3 people since 2012, in 2 different years · none this year
20072026
- Links take over 4 seconds to open because of Google's redirect2020-10-18
- Links still redirect through a Google URL even after disabling the setting2020-01-22
- Links go to a Google redirect URL instead of the intended destination, hiding where they lead2012-09-14
Something wrong here?
Tab key moves focus and sends half-written emails by accidentUnreviewed
3 people since 2007, in 2 different years · none this year
20072026
- Tab key moves focus and sends half-written emails by accident, so user avoids it2013-05-03
- Tab then space accidentally sends half-written email irreversibly, easily triggered when typing quickly2013-04-10
- Pressing Tab moves focus to the send button unexpectedly2007-09-11
Something wrong here?

This list counts all time; the period switch above only changes the ranking. Each issue is a group of similar complaints raised by at least 3 people in 3 different months and threads. Each line under an issue is Claude Haiku's summary of one of its latest comments, not a quote; follow it to read the comment on Hacker News.

Unreviewed issues were grouped by machine: Claude Haiku labelled each comment as a usability complaint, named what it's about and summed up the problem in a line, and a small model grouped similar problems. Nobody has checked them by hand. Expect mistakes.

The newest 50 complaints